The hotel is located a 15mins walk from piazza de Ferrari at the train station Brignole. It is well connected to the city center via bus, which leaves right in front of the hotel. Reception staff is very friendly and helpful. Rooms are very clean but a bit aged. We had difficulties to control our aircon. Parking is included but quite pricey (20€ per night), but altogether the price was fair.

Things didn't go to well when I arrived, with a miserable chap on the front desk checking me in and a request for an iron being turned down. I was told I had to use the hotel laundry service just to get a couple of shirts pressed - and I'd have to wait 24 hours - not great if you are going out for dinner or need a shirt for the next morning. They grudgingly agreed to do one shirt within a couple of hours and charged me over 4 euros for the privilege. Anyway, the room itself was spacious with a very comfortable bed, but it was REALLY hot, and there was no working air conditioning. On complaining about this, I got a shrug and was told to open the window.
The attitude of the staff here is a real shame, as it could potentially be a nice hotel. It's right next door to the main train station and is in an impressive looking building. Unfortunately, the Starhotels chain in general is stuck in the past. No room cards for these hotels, instead your key is presented to you on what is essentially a huge brass knob with a tassle on it - very 1970s. They also insist on ramping up the bar prices (to the extent that the bar is always empty) - can 6.5 euros for half a pint of lager really be justified?
Starhotels President is stuck in the past, and not in a good way - both the hotel and the staff need to be kicked into the 21st century.

good lacation hotel. not so exp. nice personal. concervate. summ good

Following a visit to this hotel I came away with mixed views. The general location of the hotel is great with a short walk to the main squares. The rooms were clean, beds comfy and bathroom fine.
The staff however left something to be desired. I actually wondered whether they took a course on impoliteness and discourtesy prior to getting the job. During my 3 night stay I failed to see a smile on anyones faces and this was backed up by silence when I said good morning to them.
This is a shame as the rest of the experience was good although parking was extortionate at around 30Euros per night - I would have expected a pillow and blanket for the car at that price!!