We have just arrived back from rome and we had a great time staying at the waldorf....though initially we were put in a tiny room we complained and were moved the next day to a larger room that was clean..had a good sized bathroom that was clean and well equipped and from then on had no problems with this hotel at all...the staff were friendly and helpful...at first we thought the local area was a bit rough but after getting to know the place it was fine with a couple of lovley restaurants locally...the tube is just 2mins from the hotel and theres a bus station nearby too...we used the tube every day and found it fast and efficient....i read a few less than complimentary reviews about this hotel before going but i must admit that it was a good place to stay apart from the tiny room at the start incident id give it a strong 8/10...the restaurant (osteradiaviatardini) right next to the entrance of cornelia metro station is a place not to miss...the food is really excellent and also check out frankies at the top of the road from the hotel for excellent pizzas....theres a couple of nice cafes nearby too with cappucinos at 90cents compared to 5euro at piazza navona....all in all i would reccomend this place and would also like to say that having re-read a few of the poorer reviews this hotel has recieved i think its a bit unfair of the critics to say the things they have..they are perhaps being a tad picky though this did concern me before i went i now know that the place is ok...enjoy your holiday..rome is a beautiful city....take comfortable shoes as your gonna be doing a lot of walking.

Stayed here for a week in September with another couple. Our room was very small but very clean and looked recently redecorated. Bathroom was shiny and clean with new tiles on floor and walls and great tub/shower.

Check-in was speedy. Front desk always helpful except for late night staff. Wireless internet non-existent in room, worked in lobby but 5 Euros per hour. Used a neighbouring router for free.

Breakfast was a good way to start the day. Not great but included in the price. Lots of food, good staff and nice room.

Housekeeping every day. Only a 5 minute walk to subway, 15 minutes downtown. Several nice little restaurants in area for pizza and pasta. In residential neighbourhood so quiet. Commercial area is working class but we felt safe.

No real complaints.

1. On check-in they say: "We have a problem in your room so we will move you in another hotel for one night..."
2. Second night we found bedbugs or termites in our bed!!! They changed our room...
3. In the last day I've asked the guy at the reception to take our luggage to the luggage room. He said ok. When I come back to the hotel after 7 (!!) hours out, our luggage still WAS in the corner of the lobby!!!
4. In addition: dirty and dark rooms, bad location, extremely rude and impolite staff, night administrator was drunk, tiny bathrooms without window.
Summary: recommend this hotel to your enemy

I have stayed here twice now and I must say I cannot see why people moan. Our room both times has been nice, clean and a good size with airconditioning etc. Very clean rooms. The staff are really worked hard but are keen to help.
Breakfast is fine and lots to chose from.
Its a 5 min walk from the metro underground which gets you to the spanish steps in 5 stops and costs 1 euro for 75 mins travel so really cheap.
We hire a motorino and this is great for getting about and you can park this anywhere in the city.
Rome is expensive for hotels so this one is such good value for money. What would you get in London for the same money?