Stayed here for a week in September with another couple. Our room was very small but very clean and looked recently redecorated. Bathroom was shiny and clean with new tiles on floor and walls and great tub/shower.

Check-in was speedy. Front desk always helpful except for late night staff. Wireless internet non-existent in room, worked in lobby but 5 Euros per hour. Used a neighbouring router for free.

Breakfast was a good way to start the day. Not great but included in the price. Lots of food, good staff and nice room.

Housekeeping every day. Only a 5 minute walk to subway, 15 minutes downtown. Several nice little restaurants in area for pizza and pasta. In residential neighbourhood so quiet. Commercial area is working class but we felt safe.

No real complaints.

1. On check-in they say: "We have a problem in your room so we will move you in another hotel for one night..."
2. Second night we found bedbugs or termites in our bed!!! They changed our room...
3. In the last day I've asked the guy at the reception to take our luggage to the luggage room. He said ok. When I come back to the hotel after 7 (!!) hours out, our luggage still WAS in the corner of the lobby!!!
4. In addition: dirty and dark rooms, bad location, extremely rude and impolite staff, night administrator was drunk, tiny bathrooms without window.
Summary: recommend this hotel to your enemy

I have stayed here twice now and I must say I cannot see why people moan. Our room both times has been nice, clean and a good size with airconditioning etc. Very clean rooms. The staff are really worked hard but are keen to help.
Breakfast is fine and lots to chose from.
Its a 5 min walk from the metro underground which gets you to the spanish steps in 5 stops and costs 1 euro for 75 mins travel so really cheap.
We hire a motorino and this is great for getting about and you can park this anywhere in the city.
Rome is expensive for hotels so this one is such good value for money. What would you get in London for the same money?

After reading some of the negative reviews on here, I approached my holiday with some hesitation. I needn't worry however, the hotel is located in a quiet neighbourhood with excellent local amenities, excellent after a busy day of sight-seeing in more mainstream areas with some excellent resturants and bars.
Staff were incredibly friendly, and were able to answer any queries we had and recommended restaurants and places of interest. The rooms were of impeccable standard, and everything neatly presented and the view from the balcony was excellent. The secret garden and terrace were welcome treasures, and relaxing with a few drinks after a long, hot day was an aspect to look forward to.
Cornelia station is easily close by, and takes five minutes by foot. Trains are air-conditioned and come every two to three minutes, and you are in Spagna by ten minutes.
Breakfast was lovely, an excellent array of hot and cold food ranging from pastries and a selection of hot and cold drinks.
Overall, an excellent week, with great company and lovely customer service. Keep up the good work.