Normally not one to write reviews, I felt compelled to express my concerns about this Hotel following our recent visit. We booked our trip to San Sebastian a few days prior to arriving, staying in a standard room. Based on the images of the hotel on the website we arrived with certain expectations. These were soon shattered when we were directed to a ground floor room in the quarters behind the main building. Whilst the room was relatively large, it was also relatively empty. Worse was the fact that the only natural light into the room was through the glass panel in the door. However, these are apparently not the worst rooms in the hotel as there are a number in the basement of the main building.

When we approached the staff to express our concern over what we believed to be a misrepresentation of the hotel, they (he) effectively dismissed us. We were told we could pay an increased rate for one night and the leave the next day or simply suffer a cancelation fee and go.

In summary, we had only chosen to stay at the Villa Soro as a result of our late booking. In hindsight, if we had been able to book further in advance the Luxury Collection Hotel (in the middle of town) would of offered both a "cheaper" (yes, cheaper!) alternative as well as what I would expect to be a far higher level of service.

Overall, one of the most disappointing "Luxury" hotels that I've experienced in Europe.

My wife and I stayed here for two nights during San Sebastian's Fiesta week.
This is a beautiful sofisticated hotel about a mile and a half from the old town ( a pleasant walk). Lovely room and delightful staff although breakfast whilst OK was a little disappoining for a hotel of this quality (and should be included in the price of the rooms which are not cheap).

Impeccably presented period Villa hotel, located in an established area, close to the centre, once a fashionable residential area. Worth noting the hotel is a on a very busy road, so we reserved a room in the modern extension, set back behind the original house. This afforded us a tranquil stay and room was well proportioned and furnished. Although no restaurant, drinks and snacks are of a very high quality and beautiful presented with 5 star-style attention to detail. The same was true of the breakfast which we took in the room, as we had a small garden terrace. Staff very professional and friendly.
Although there tae o views of the famous La Concha bay, I recommend this property over the more touristy promenade alternatives. We had a rental car and were able easily drive the short distance into two and park but there are cabs and buses – and of course you can walk when it’s not raining!

We stayed in this small city hotel on honeymoon this summer and found it a good base for staying in San Sebastian. Some people may prefer to stay closer to the old town and la concha beach but we enjoyed the walk from the hotel to zurriola beach where you can continue along the prom to the old town and la concha beach. The main hotel building is very elegant. Our room was in the newer building to the back of the main hotel but that was not a problem. The room was very nice with tasteful, quality furnishings, a good bathroom and a comfortable bed. (After our previous stay in the horrible Zelai hotel in Zumaia this seemed like a dream!).
The hotel is in a residential area so there are no views to speak of but you will most likely spend most of your time out exploring beautiful San Sebastian.