Good location and extremely comfortable hotel, an easy walk to the Guggenheim. We had a room overlooking a sidestreet which was fine, as quieter. Good value given that a varied breakfast was included.

Only stayed one night, but the staff could not have been more helpful. We were upgraded to a Superior room with a little coloured glass balcony overlooking the river. Only a 5-10 minute walk to the Guggenheim (you could see it from the balcony if only there weren't so many trees!) and about 15 minutes in the other direction to the old quarter. We booked with booking.com and our deal included 2 free passes to the Guggenheim so it turned out to be amazing value. Would definitely stay there again.

I stayed here for three nights in July 2009. I booked the hotel using the Hisperia website - I would recommend this as they had a pay for 2 nights, stay 3 deal. My room was very clean and everything worked. The bar service was good and it was lovely to sit outside on the terrace in the warm evening weather - I would recommend their cocktails.

The reception was a little understaffed at times - I did have to wait - however, the receptionist was always more than happy enough to assist me with directions, dinner bookings, etc, without rushing me along.

Overall, I would definately stay here again - principally because of the location of the hotel and the good service from staff.

The only drawback to this clean, well-run, thoughtfully designed hotel is that it is across the river from good places to eat - the area is residential and not that visitor-friendly. And the common spaces downstairs are small, the restaurant and cafe expensive for what we wanted. BUT it is directly across from the Calatrava Bridge and a short walk along the river to the Goog. The rooms are really thoughtfully designed - great bathrooms, oak cladding on the doors that keeps hall and room-to-room noise to a minimum. The A/C broke while we were there but they had it working soon - we wouldn't have needed it on the river side of the building but we were facing inwards to a very quiet courtyard and got no direct breeze. The front desk was great - hyper in a good way. Liked everything, which is rare for me! Oh - and for the best breakfast, turn right out of the hotel, left at the next corner, and there is an amazing bakery just down on the left. If only we had discovered it sooner...