Twice, we were left with not enough towels in the bathroom. Friends we met complained that in the restaurant, they waited 2 hours for their meal. This was because although the hotel was fully booked, the staff levels had not been increased from normal levels. On departure, they tried to charge us for breakfasts we hadn't taken and for use of the mini bar, when we had never used it. Even the basic bill was 20 Euros higher than when booked. Fortunately, I had a print out of the internet booking and paid only the original price. The room was fine, although the TV was ancient and took 20 minutes to warm up if the cleaner had pulled the power plug from the wall. The hotel is too far from the city centre.
- Balladins Bremen
- Bremen Balladins

