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Pembroke Hotel: Traveller Reviews

4.0 of 5
11 Patrick St., Kilkenny, Ireland
Hotel amenities
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Ranked #1 of 22 hotels in Kilkenny
4.5 of 5 stars 316 Reviews
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Reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • FREE parking(9)
  • Car park(8)
  • Great location(7)
  • Friendly and helpful(7)
  • Main street(5)
  • Set menu(4)
  • Spacious rooms(4)
  • Decent size(3)
  • Castle view(3)
Traveller rating
    188
    91
    15
    19
    3
Only show reviews for Family (41) | Couples (174) | Business (20)
Date Rating
Eavesdropper
Reviewer
3 reviews
“Hope to return!”
5 of 5 stars Reviewed 29 July 2010

Lovely hotel. Room was large (though no view- can't please everyone). Staff among the most helpful I have found anywhere. Nothing too much trouble in fact on a couple of occasions I was surprised at the extent they went to please. Breakfast as small or as large as you would want. One small thing though, they should get a less salty bacon. Hotel close to everything. No need for the car. Household staff very good. Bathroom sparkling.
We had the package including dinner. Chose the beef for two special. Delicious but could not manage four courses.
The only small disappointments were the choice of TV channels and lack of seats outside for puffers. Aside from that, excellent.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Thanks for the nice review, we hope to improve our smoking facilities for "puffers" after the summer.

Hope you do return and I'll do my best to organise a room with a lovely review of Kilkenny Castle next time!

Eoghan Dempsey
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FINDUB
DUBLIN
Reviewer
3 reviews
1 helpful vote
“hard to find fault with this hotel”
5 of 5 stars Reviewed 28 July 2010

after checking out several hotels in the vicinity,when i came acrross the pembroke i booked in straight away, good value,free parking,clean and comfortable and great central location. staff helpful and friendly,

  • Stayed July 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FINDUB about Pembroke Hotel
Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Thanks for taking the time to post your kind review and I'm glad you enjoyed your stay!

Hope to see you again soon.

Eoghan Dempsey
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Nana51
Atlanta, GA
Senior Reviewer
8 reviews
4 helpful votes
“Would never stay there again”
2 of 5 stars Reviewed 26 July 2010

The hotel is in a great location but it ends there. The air conditioning was not working nor was the Wi-Fi. The room was not very clean.

  • Stayed July 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Really sorry to hear that you didn’t enjoy your stay with us, we endeavour to provide an enjoyable and relaxing stay for our guests.

If you had let us know we would have been happy to offer a room move!

If you are ever returning to Kilkenny, please let me know so I can personally ensure you do have a comfortable stay.

Eoghan Dempsey
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Monty2212
Dublin, Ireland
Senior Contributor
40 reviews
19 helpful votes
“Great location & value”
5 of 5 stars Reviewed 23 July 2010

Stayed here after attending a wedding in Kilkenny. I couldn't fault this hotel. Reasonable price, fantastic location, nice rooms and grand breakfast.

  • Stayed July 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Thanks for the good review and I'm happy you found the Hotel to offer good value and comfort.

Eoghan Dempsey
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littleinnovations
Athlone, Ireland
Senior Reviewer
8 reviews
3 helpful votes
“Excellent hotel in great location”
5 of 5 stars Reviewed 16 July 2010

This hotel is ideally situated in the heart of Kilkenny. The reception staff were very friendly and helpful. We had our lunch in the bar and it was delicious. We had a nice spacious room with a very comfortable bed. Breakfast was very nice and there were plenty of options available to suit everyone's tastes. Parking is limited so get there early to be sure of getting a spot outside the hotel. The only minor complaint I'd have was that the TV channel navigation system is very slow - it looks like a system designed specifically for the hotel but as I say this is just a minor problem. All in all we had a very pleasant stay and would not hesitate to visit the hotel again.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Thank you kindly for your review & comments, we do have an overflow car park just up the road from the hotel and the TV system is designed for the Hotel but I'll look into the slowness issue!

Hope you to see you again

Eoghan Dempsey
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Pembroke Hotel Also Known As

  • Pembroke Hotel Kilkenny
Address: 11 Patrick St., Kilkenny, Ireland

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