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Pembroke Hotel: Traveller Reviews

4.0 of 5
11 Patrick St., Kilkenny, Ireland
Hotel amenities
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Ranked #1 of 22 hotels in Kilkenny
4.5 of 5 stars 316 Reviews
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Reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • FREE parking(9)
  • Car park(8)
  • Great location(7)
  • Friendly and helpful(7)
  • Main street(5)
  • Set menu(4)
  • Spacious rooms(4)
  • Decent size(3)
  • Castle view(3)
Traveller rating
    188
    91
    15
    19
    3
Only show reviews for Family (41) | Couples (174) | Business (20)
Date Rating
littleinnovations
Athlone, Ireland
Senior Reviewer
8 reviews
3 helpful votes
“Excellent hotel in great location”
5 of 5 stars Reviewed 16 July 2010

This hotel is ideally situated in the heart of Kilkenny. The reception staff were very friendly and helpful. We had our lunch in the bar and it was delicious. We had a nice spacious room with a very comfortable bed. Breakfast was very nice and there were plenty of options available to suit everyone's tastes. Parking is limited so get there early to be sure of getting a spot outside the hotel. The only minor complaint I'd have was that the TV channel navigation system is very slow - it looks like a system designed specifically for the hotel but as I say this is just a minor problem. All in all we had a very pleasant stay and would not hesitate to visit the hotel again.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
1 August 2010
Thank you kindly for your review & comments, we do have an overflow car park just up the road from the hotel and the TV system is designed for the Hotel but I'll look into the slowness issue!

Hope you to see you again

Eoghan Dempsey
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marvadread
Manchester, United Kingdom
Senior Reviewer
6 reviews
5 helpful votes
“excellent......i'll be back!”
5 of 5 stars Reviewed 25 June 2010

excellent value for money. nice clean rooms and friendly service. breakfast excellent, so many choices and staff will bend over backwards with a cheerful smile. option to visit local spa at no extra cost. centrally located for sightseeing.

  • Stayed May 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
30 June 2010
It is always great to see that our smiles to you are appreciated :-)

Thanks for the review.

Eoghan Dempsey
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ashish2010
Delhi
Senior Contributor
37 reviews
24 helpful votes
“Top choice for Kilkenny hotel”
5 of 5 stars Reviewed 21 June 2010
1
person found this review helpful

We couldn't believe we got a rate of E75/night, though for a weekday, in a city-centre 4 star hotel. We were surprised still by the location of the hotel, and the fact that it has a parking lot for 40-odd cars in such a central location. Though we were lucky to steal the last place available when we arrived! The check-in was smooth, the staff nice and helpful, the room of decent size, the staff super-quick (it was seconds after we entered the room, that we received a staff member carrying the baby cot for the room. The room-size was ample. The beds looked exactly-like on the hotel's website, and were snooze-worthy. But the best part, for the umpteenth time, was the location.

The only disappointing feature was the breakfast. Bland and limited choice. But the room was crowded & staff very attentive. You have to accept that hotel breakfasts in Ireland can be no match for the B&Bs. But still, great location. Go book it, if you get a great rate.

  • Stayed May 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jamez
London
Contributor
13 reviews
35 helpful votes
“Great city centre hotel”
5 of 5 stars Reviewed 6 June 2010
1
person found this review helpful

Stayed here for one night. Really nice hotel and good value. It was a particularly good the hotel has aircon as it was a warm night. Nice shampoo and soap! Breakfast room lacks a bit of charn though.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eoghan Dempsey, General Manager at Pembroke Hotel, responded to this review
30 June 2010
Thanks for the feedback Jamez. There are a nunber of areas we are continueing to work on to make the hotel even better and you put your finger on one of them.

If you come return to Kilkenny check it out again - just give us a couple of months!

Eoghan Dempsey
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FITfalcon
Boston
Contributor
15 reviews
10 helpful votes
“Excellent Hotel Close to Everything”
5 of 5 stars Reviewed 5 June 2010
1
person found this review helpful

The Pembroke was our favorite hotel. It had everything; free wifi, breakfast included, free parking, US style outlet, comfy beds. And it was walking distance to many sights in Kilkenny and tons of restaurants, bars, and shops.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pembroke Hotel Also Known As

  • Pembroke Hotel Kilkenny
Address: 11 Patrick St., Kilkenny, Ireland

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