Our family had a wonderful stay. Our host Anna was extremely attentive - our journey was longer than expected and so we arrived just after 6, and were a bit weary. Anna made us some tea to refresh us, and helped me arrange for a taxi to take our group to dinner. The next morning, one of our group had an upset stomach, so Anna specially made her breakfast outside of the regular menu.

The rooms were nicely appointed, but the real treat were the beds - they were definitely the most comfortable we slept in our entire trip.

Our flight was canceled into Ireland due to ash. We emailed Ms Anna about or misfortune, all disappointed, but we made our way with determination at our arrival to Claremount House we were welcomed by Steve with a warm Ireland Welcome, our room was amazing, comfortable, convenient full bathroom in room with a beautiful view towards the bay, including a comfortable big bed. Steve recommended some sights and restaurants and in the morning we woke up to the fresh aroma of a hearty breakfast including homemade scones. Ms Anna was very warm and affectionate. For our departure she wished us well with a warm farewell and a big hug. She made us feel as if we have known her as a personal family friend. We definitely recommend her home to all and we are hoping to visit Ireland soon. We will be sure to stay with Claremount House again

While traveling in Ireland, our itinerary changed which necessitated canceling our 2-night stay at the Claremount House in Salthill, Galway. Two nights before we were to arrive, I sent an email to cancel our reservation & requested the courtesy of a response. Not receiving one, I went out of my way to make a long distance call from a public pay phone to ensure the cancellation email had been received only to be told to call back in 5 minutes. I called back and spoke with whom I suppose was the owner, Anna. She was extremely rude and verbally abusive regarding the cancellation. She wanted to know where I was just then, which was none of her business. She went on a tirade about canceling and "pitied the next establishment we were going to stay at." I attempted to calm her down, I apologized profusely for not providing more notice, but to no avail. Perhaps two days is not enough notice for canceling a reservation, however, there was no call for the proprietor to be rude and verbally abusive.

I am only sad we did not stay longer then one night. On arrrival we were greated with lovely cups of tea and shown to our rooms, we were all very happy with our rooms, the beds are so soft and have wonderful goose down duvets. My husband was able to use his iphone with the internet at the house, and I got to see the sun go down on Galway bay.
The house is in front of the Bay and even though we had a van we did use the bus to get into town , the bus stop is right out side the house.
Ann and her family went out of there way to help us with lots of information as to where to go and where to eat. So from my family to Anns a Big thank you for a wonderful stay in Galway.