Very disappointing stay. The room was extremely noisey and when I noticed that 3 of the window catches were missing and therefore the windows didn't close properly I wasn't surprised. I contacted the reception desk before 10pm and a young man who informed me he was working in the bar and not actual reception staff came to my assistance. He explained that the "real" receptionist wouldn't be back until 8am and he offered to stuff a towel in the window gap! I declined this offer. The lamp beside the bed was badly chipped and cracked. The furniture was very shabby, there was no remote for the tv and there were cobwebs on the bathroom ceiling. The noise however was the worst aspect of all. All in all a terrible experience and I'm very disappointed that I hadn't read the awful reports the hotel received on trip advisor before I booked. There are plenty of much better and cheaper hotels in Galway city.
- Spanish Arch Hotel
- Spanish Arch Galway

