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Pembroke Townhouse: Traveller Reviews

4.0 of 5
90 Pembroke Road | Ballsbridge, Dublin 4, Ireland
Hotel amenities
Ranked #19 of 179 hotels in Dublin
4.5 of 5 stars 258 Reviews
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Reviews from our community

What travellers say about this hotel
  • Very comfortable(8)
  • Friendly and helpful(5)
  • Great value(4)
  • Staff were friendly(4)
  • Next time(4)
  • Baggot Street(3)
  • Rooms are clean(3)
  • Other room(3)
Traveller rating
    118
    91
    29
    15
    5
Only show reviews for Family (28) | Couples (100) | Business (27)
Date Rating
HanJ82
LONDON
1 review
“Not a great review!”
1 of 5 stars Reviewed 29 July 2010

The hotel from the outside looks amazing and first impression was great as the Recp area is lovely. However, the room was dirty, dusty and didnt look anything like the picture. Not sure how it was given a 4* rating as it didnt appear to have been hoovered in a while. The tea and coffee is in the recp area which wasnt ideal (the milk is left out and was off - which was really annoying). On all the information about this hotel it states 10 min from the main city centre, however, this isnt actually true. The main town "Temple Bar and the Shops is about 35/45 mins walk or 16 euro in a taxi. 10 mins away from the hotel is a small parade of shops which i am guessing they class as a town but we didnt go to Dublin to hang out at TESCO. It was a really expensive trip and was a little spoilt.

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask HanJ82 about Pembroke Townhouse
FionaTeehan, Manager at Pembroke Townhouse, responded to this review
3 August 2010
Dear HanJ82,
I am so sorry to hear you did not enjoy your stay and do apologize for that.
We were not aware that you were not happy while you were staying and I wish there was something I could do at this point, but I appreciate and thank you for taking the time to point out the various comments.
Stephens Green (and Grafton Street) would be considered the city centre which would be 10 minutes walk away from us, but some people prefer the Temple Bar area, which would be considered the main centre for the lively pubs and nightclubs. I am sorry if you felt we misled you here.
We work hard at trying to ensure our gurests enjoy their time with us, but I can see that we have failed on this occasion. I hope that you might give us the chance again?
Best regards from Fiona and all the team
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PhilomenaGeelong_
Geelong,
1 review
“A delightful place to stay!”
5 of 5 stars Reviewed 9 July 2010

We had a wonderful time staying the Pembroke, the staff were very welcoming and nothing was too much trouble. The rooms were clean and comfortable and the breakfast was delicious! We loved the location as it was quiet and close to the city with a very easy walk to most of the sights. We found it great value for money and the service and friendliness you receive far exceeds some of the larger hotels in the area. We are looking forward to staying there again on our next trip to Ireland.

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PhilomenaGeelong_ about Pembroke Townhouse
FionaTeehan, Manager at Pembroke Townhouse, responded to this review
20 July 2010
Dear PhilomenaGeelong_,
Thank you for your kind comments about Pembroke Townhouse.
I am very pleased to hear that you felt the staff were helpful and welcoming, of which I will pass on to them.
It is also lovely to learn that you enjoyed breakfast and were comfortable in your room and that you felt the location was good.
I hope you get to return to Dublin in the future and if so, we would love to welcome you back.
From Fiona and all the team at Pembroke Townhouse
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Diana_Sydney
Sydney, Australia
Senior Reviewer
10 reviews
6 helpful votes
“This is the only place I would stay in in Dublin”
5 of 5 stars Reviewed 9 July 2010

Whilst not in the city center it is only a 20 minute walk to St STephens Green. The tradeoff is it is in a quiet and well established suburb of Dublin near consuls and embassies. Hence there are restaurants and cafes nearby. Our room was very quiet and ovelooked the back of the building and windows were double glazed. For a city hotel the rooms were big enough and well appointed Bathrooms were roomy and bed extremely comfortable. It is a very charactersitic Georgian townhouse . Breakfast is not inlcuded in room rate but at 10 euro is reasonable value. Tea and coffee are available in the lounge area all day. Lounge area is very relaxing

  • Stayed June 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Diana_Sydney about Pembroke Townhouse
FionaTeehan, Manager at Pembroke Townhouse, responded to this review
20 July 2010
Dear Diana_Sydney,
Thank you for writing about Pembroke Townhouse on Trip Advisor.
We are delighted to hear that you enjoyed your stay with us and that you would recommend Pembroke Townhouse.
We are pleased to hear that you found Pembroke Townhouse a quiet place to stay and that you liked your room and found the bed comfortable. Also that you enjoyed the tea and the lounge!
I hope we get to welcome you again to Pembroke Townhouse.
Thank you for taking the time to write.
All our best from Fiona and all at Pembroke Townhouse
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Nazimova
New York City, New York
1 review
“Good value, beautiful location, solicitous staff.”
4 of 5 stars Reviewed 9 July 2010

I've returned to Pembroke Townhouse several times. Lovely location and appointments, good breakfasts, though more fresh and varied fruit would be nice. They kindly accommodate my lactose intolerance by having soy milk on hand. Downsides are no free wifi (there is a charge, which at this point in time is ridiculous, as many B&Bs and most hotels have free wifi now); air does not circulate well in the back rooms; the front rooms get traffic noise from Pembroke Road. But all in all, if you get a quiet room away from the street, when they run specials Pembroke Townhouse offers very good value.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nazimova about Pembroke Townhouse
FionaTeehan, Manager at Pembroke Townhouse, responded to this review
20 July 2010
Dear Nazimova,
Thank you so much for writing about Pembroke Townhouse. We are delighted to to read that you enjoy staying with us and that you were happy to return each time and we are always happy to arrange the soy millk for you, thank you for commenting on it.
Thank you for your suggestions too regarding more varied fruit in the fresh fruit salad, we have just ammended how we make it and added some other fruit.
I am sorry that you are diassapointed with paying for wi-fi. Unfortunately, as we are an older building where we installed the wi-fi in recent years, where there was a very high cost attached to this, for a while, we must charge a fee.... I am sure we will waive this some day soon...
Hopefully we will have the opportunity of welcoming you back to Pembroke Townhouse in the future. Thank you for taking the time to post your comments.
Fiona and all the at Pembroke Townhouse
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jasoncrh
Dallas, Texas
Senior Contributor
36 reviews
9 helpful votes
“Solid choice just off the tourist path”
4 of 5 stars Reviewed 7 July 2010

My friend and I stayed at Pembroke Townhouse for one night on our last night in Ireland. Overall, this was great accommodation for our needs. The staff was friendly and were quick to provide us with nearby recommendations for food and drink - Millers Pizza was especially good, as was Bellamy's Bar, near the US Embassy. Furthermore, they were always happy to provide us with coffee and cookies outside of meal hours. Our room was clean and comfortable. My only complaint with the room was that there was neither a fan nor air conditioning. This is fine, but if it gets too hot, as it did during our stay, it can be tough to sleep.
The location was in a residential location near the tourist zone. I liked that we were somewhat removed but within easy walking distance from all the main tourist sites. I felt like we had our own private home in Dublin!
Overall it's a solid choice and I would stay there again.

  • Stayed June 2010, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jasoncrh about Pembroke Townhouse
FionaTeehan, Manager at Pembroke Townhouse, responded to this review
8 July 2010
Dear jasoncrh,
Thank you for posting your recent comments about Pembroke Townhouse.
We are glad that you felt our location is good and that we were a sold choice to stay, so that you would stay again.
We were also pleased to hear that you felt the accommodation good and our staff friendly, which I will be sure to pass on. We were curious that you enjoyed our local reccomdations and the coffee and cookies!!
I am so sorry that you felt the room hot while you stayed and that it caused discomfort without a fan or air conditoning. We experienced some unusually hot weather lately (the hottest June on record!!), which we are not used to, so are unfortunately not equipped to deal with. We purchased a few fans available for guest requests, but unfortunately not enough for every room. I apologize that this affected your stay.
I do hope you manage to return to Dublin in the future and if so, we would be delighted to welcome you back.
My best regards,
Fiona and all the team at Pembroke Townhouse
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