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Castle Hotel: Traveller Reviews

3.0 of 5
2-4 Great Denmark St | Gardiner Row, Dublin 1, Ireland
Hotel amenities
Special offer
2 & 3 night special
Ranked #86 of 179 hotels in Dublin
3.5 of 5 stars 270 Reviews
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Reviews from our community

What travellers say about this hotel
  • Friendly and helpful(7)
  • Good value(7)
  • Reception staff(6)
  • Very clean(6)
  • HOT WATER(5)
  • Temple bar(4)
  • Dining room(4)
  • Short walk(3)
  • Early flight(3)
  • Irish breakfast(3)
Traveller rating
    58
    108
    53
    34
    17
Only show reviews for Family (26) | Couples (77) | Business (9)
Date Rating
CoventryMaggie
Coventry
Senior Reviewer
8 reviews
2 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 25 April 2010

Very convenient for O'Connell Street,lovely Garden of Remembrance across the road, very clean, bathroom nice,lovely Georgian Hotel reception staff not over-friendly, they seemed bored an disinterested. Had bought my netbook with me and was very disappointed that I couldnt get onto facebook as it was barred. Such a shame as I like to keep in touch with friends and family. Breakfast nice and very quick service, staff were polite and friendly. Unusual to have to pay as you book in. I would stay there again, maybe next time the reception staff will have changed or had some customer care training.

  • Stayed April 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yvonne O'Keeffe, Manager at Castle Hotel, responded to this review
25 June 2010
Thank you for your review, following your feedback we have opened access to Facebook and other social networking sites for our guests use. We also appreciate your feedback on our staff and will endeavour to improve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mags078
glasgow
1 review
“location fantastic, staff brilliant”
4 of 5 stars Reviewed 14 April 2010

Hotel is situated 5minuets walking distance from the heart of Dublin, the walk into the city is full of things to see and do.Hotel is clean and friendly,rooms cleaned every day. The staff go out of their way to make you feel at home and will help to direct you to where you want to go.

  • Stayed April 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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jamesjen25
Hong Kong
Contributor
19 reviews
18 helpful votes
“Charming Irish Hotel - Fair Value for Money”
4 of 5 stars Reviewed 24 March 2010
1
person found this review helpful

Summary: The Castle Hotel proved to be fairly good value for money, and while neither the most extravagant, luxurious nor most centrally located hotel, it provided us with a great base for our daytrips to the city centre. Enjoy the bar, restaurant and service, but expect minor hiccups – remember, you’re not staying at the Ritz.

Room: The rooms were clean and comfortable, but a little worn. Do not expect the sterility and modernity of luxury branded hotels; instead enjoy the Irish charm of the furniture, décor and working fireplaces. Amenities provided were simple but practical, but a huge put-off was that the electric kettle provided was filthy.

Bar / Restaurant: This was the most enjoyable part of the hotel – an in-house bar and restaurant that provided affordable food and drinks late into the night. Be warned: this is not a ‘resident’s bar’ and if you visit during a game-day, it will be packed with rabid sports fans. For us, this was not a problem at all, and we visited this bar everyday. Food was fairly good, and drinks were always alcoholic – for those needing to kick a hangover or illness, ask the bartender (Jim) for a Hot Toddy (hint: it’s alcoholic).

Breakfast: Although it is ‘cooked to serve’, out of all the breakfasts we had in the UK, the food served here was the weakest. While it will definitely fill you up with all the trappings of a traditional Irish breakfast, it is relatively mediocre

Service: The receptionists at the lobby were generally friendly, with some better than others, but all were accommodating to our queries and requests. We met the owner and he is a charming gentlemen. However, a giant complaint by my friend was the stoppage of internet access during our final night’s stay, and the staff’s nonchalant response towards guests.

Location: The hotel sits opposite the Writer’s Museum, which lies at the end of O’Connell Street. Although it advertises itself as city center, expect at least a ten minute walk to tourist destinations such as Trinity College and Temple Bar.

  • Stayed March 2010, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ayrshire2
Scotland
2 reviews
11 helpful votes
“Nice hotel in good location”
4 of 5 stars Reviewed 23 March 2010
1
person found this review helpful

Stayed here on a rugby weekend in March 2010. A nice hotel in a good location, only 2 minutes walk away from O'Connell Street and about 10-12 minutes from Temple Bar. The staff were all friendly and helpful and the bar had professional musicians on Fridays and Saturdays.

We had dinner at the hotel on one night which was fine with good service.

  • Stayed March 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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GleNewcastle
Newcastle
2 reviews
“Excellent hotel, friendly, extremely clean and lovely breakfasts”
4 of 5 stars Reviewed 20 March 2010

We stayed here to celebrate my sons eighteenth birthday on St Patricks Day, the hotel was ideal for us. Tasty and filling breakfasts, extremely clean and large room, good location for sightseeing and nightlife - not too close but within walking distance. The staff were extremely friendly and nights in the hotel bar are certainly worth a visit, sing alongs and live music are great fun. One of the receptionists was a little cold but she was the only one without a constant smile, even the owner Fionn had a pleasant greeting everytime we bumped into him.

  • Stayed February 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Castle Hotel Also Known As

  • Castle Hotel Dublin
Address: 2-4 Great Denmark St | Gardiner Row, Dublin 1, Ireland

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