Stayed here last July for a birthday. During our stay the fire alarm went off, but there was no fire escape plan in the room. Guests were left wandering about outside the building, but due to it not being connected to the Fire Service, no fire crew arrived.
I rang the emergency phone number for the management company and was asked by the man at the other end to check if there was any smoke and decide if he should call out the fire brigade or not.
Was left feeling very unsafe and not confident this company is committed to the safety and wellbeing of guests. Have written to the company several times since August in the hope of an apology or acknowledgement that things were not as they should have been. Still waiting for the promised written response.
There is no shortage of luxury apartment accommodation in Glasgow (I've stayed in lots of them) - but in future, I'll stay clear of the Centrale and choose somewhere else.
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