We have stayed here a few times now and were so impressed before that we wrote a review on this very site. Unfortunately though our stay early February was nowhere near as good as on previous visits. The apartments felt a little unloved and not as clean as before. Obvious signs of wear and tear. We called to make a reservation direct and got a guy on the phone who didn't seem to know what was what. Previously and as mentioned on the site, we dealt with a lovely girl who made us feel like old friends. Making recommendations etc. She even recognised our name from previous stays. He was so vague then asked us to send over an email with our requirements which we did. Granted once we'd emailed over we received a reply quickly and the reservation was all in order. The offerings in the morning were poor - the pastries were stale and the coffee was horrible. It was complimentary so I think they must serve the cheapest of the cheap to cover their costs. I don't think we'll go back here. Other apartments in the city we've sinced discovered Fraser Suites, Glasgow Central and The Spires offer a more enjoyable experience.

Nice clean accommadation in a great location -the service however leaves a great deal to be desired....we'd booked a 3 bedroomed apartment which on arrival suddenly became 3 x 1 bedroomed...far from apologetic the guy on the phone grudgingly accepted he'd honour the original price. Don't try booking the parking or asking for directions because until you're stood on the steps of the building unable to get in no-one can be bothered to speak to you.

We travelled around Scotland staying in several hotels and apartments - this was by far the worse! There was no customer service to speak of, we saw no-one during the 4 days that we were there and at no point was our apartment serviced. Towels and bedlinen were unchanged during our stay. The apartments are centrally located, are quite spacious but extremely noisy and the cleanliness could be better. Our apartment also had faulty flooring quite dangerous. We wouldn't stay here again. Glasgow is an amazing city, friendly and with great bars and restaurants. Our stay wasn't long enough and we'd really like to return, next time though we'll find somewhere else to stay. We do enjoy staying in apartments rather than hotels so would find some other apartments in Glasgow to stay in next time around.

I stayed here for two nights. There is no reception and I had some trouble contacting them initially. There is supposed to be a cheaper rate if you book through last.minute.com.but for some reason it wasn't available.

You get a code to let you in to the building and then access your key. There's no one actually there but if you have difficulties you can telephone and someone arrives (after about 15 minutes in my case). The apartments are in a historic building near the city centre but quieter than being inthe city would be. They are modern, well fitted out etc. The main problems were the lack of china and glassware (practically none in my flat) and the internal doors. The doors are so heavy they won't stay open, I had to prop them open with a chair.

It's a convenient location and comfortable, but for the price I would expect a fully kitted kitchen.