Hotel was nothing like the photographs, rooms were VERY basic, my windows never opened. Two rooms were booked together by the same person and we were put on different floors in opposite directions. Went for a swim, pool changing area and poolside floor was dangerously slippery,to the point where one of my party had a nasty fall just getting changed! The Jacuzzi was dirty, and if we had more straws the bubbles would have been fiercer!! The leisure centre staff was very rude also, less than helpful! We went for drinks in the bar, went to use the ladies and had to complain,was offered use of the disabled loo as both the ladies were so disgustingly filthy I was embarrassed to mention it to staff. The only two good things about this hotel, was 1/ the Bed was comfy, and 2/ the Young Fella working the bar on the saturday night was most pleasant,even had a sense of humour!! When checking out on the sunday morning, we were not entirely surprised that we weren't asked " Did you enjoy your stay "......I bet they dread asking any of their customers!
- Also Known As:
- Quality Inn Birmingham
- Official Description (provided by the hotel):
- The Quality Hotel Birmingham, is ideally located for business or leisure set in peaceful grounds less than five minutes from Birmingham City Centre. Easily accessible from both the M5 motorway at Junction 3 & the M6 motorway at Junction 6, the Quality Hotel Birmingham is only fifteen minutes from the National Exhibition Centre and five minutes from Birmingham New Street Station. All standard rooms have en-suite bath and shower, Interactive TV (Internet access, PlayStation, Exclusive Movies), hairdryer, trouser press, direct dial telephone, complimentary tea and coffee making facilities. ... more less
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