Booked a three night stay at this hotel in error, tried to cancel but I was informed I had booked an advanced saver rate and the £320 cost had already been deducted. My wife and I decided to accept our booking and from the moment we entered this hotel we did not feel comfortable, we felt even more uncomfortable when we entered our rooms. They were small, dark and outdated. I don't want to say any more, other than after the first night we departed and moved on to a splendid hotel in Sheringham. I would rate this hotel 3 out of ten for everything. It may suit those that are used to this standard of accomodation, but I would most certainly not recommend it.

My wife and I stayed here for 2 nights to explore Norfolk, the staff are very nice and helpful and the hotel is ok but is like something out of the early 80s. Location is good a ten minute walk takes you into the centre of town but the hotel is very over priced. We payed £75 a night for a shoebox size room that was boiling hot. You can't sleep with the window open as it is on a main road. The bed was also fit for the skip as was the shower. TV was on the floor so could not watch it from bed. If this hotel was priced at £35- £55 a night it would be ok but for £75 you would expect better. Breakfast was not included and was £10 each it was very nice but again should have been included.

This hotel is ideally situated to explore Norwich. Previous reviewers have commented on the high standard of food at this hotel and I would agree. It is however noisy in the morning from about 6 AM onwards, it being situated at the junction of two major routes into the city centre.

Norwich is an interesting destination , a medieval city with friendly citizens and plenty to see and do. Make sure you pick up one of the free maps available almost everywhere because the city is a bit of a labyrinth.

I stayed here with my elderly mother last week and found the staff very professional and friendly. The woman on reception happily changed our rooms for ground floor rooms as my mother couldn't manage the stairs that well, The rooms were spotless but the decor could really do with updating, it was old fashioned,, but not in a good, antique -ike way. The food was excellent and the staff dealt with all my mother's 7 very elderlyy friends, that she had invited for lunch , fantastically well. Very good value as it is an excellent location fot the centre of Norwich.