I stayed here with my elderly mother last week and found the staff very professional and friendly. The woman on reception happily changed our rooms for ground floor rooms as my mother couldn't manage the stairs that well, The rooms were spotless but the decor could really do with updating, it was old fashioned,, but not in a good, antique -ike way. The food was excellent and the staff dealt with all my mother's 7 very elderlyy friends, that she had invited for lunch , fantastically well. Very good value as it is an excellent location fot the centre of Norwich.

I've stayed at Annesley House on several occasions on business trips to Norwich. In this regard the hotel is ideal being easily accessible to the City centre yet retaining some character. I'd recommend it to anyone on this basis. There is a very good breakfast.

Stayed for two nights on business. The things I liked were:
1) The food is EXCELLENT, totally unexpected but 1st class.
2) Free WiFi, almost no other hotels I've been in have this.
3) Friendly, professional staff.
4) Bed was very comfortable.

Things I didn't like:
1) Room decor was a bit dated and didnt have very good in room TV.
2) Shower was not a power shower, was like being dribbled on.

Overall will be staying here again as I usually stay at Park Farm and although they have a gym, I dont get mobile phone reception and the food is nowhere near as nice.

We stayed in the building which was separate from the reception. The rooms were lovely, although slightly dated, it was clean and "shabby chic" as we call it! when we checked in reception we were greeted with a friendly welcome. The gardens are beautiful! we spent most of the afternoon in them, as the weather was stunning. the locaton is good and only a short taxi drive to "riverside" or "tombland" which are both great for bars and restaurants. all in all was a great stay