This is the worst experience I've ever had in a 100 euros+ room. The entrance is impossible to notice, the area dangerous even during daytime, the staff (I met two) seemed like this is their first job.
I was asked to let them copy my credit card (!!) and pay 10 GBP cash for the airco remote. The towels contained hair from the last guest. I had to use three pillows to get the thickness of one normal. The toilet door didn't close. The toilet brush holder had rusted and it's "content" had run out over the floor. The soap wasn't filled. There was no mattress in the bed, only springs. The room was too cold to sleep, although the sounds from neighbours even three floors up made it impossible anyway.
The following morning I asked for the copy of my credit card. The claimed they shredded it during the night! The breakfast didn't even have fresh water or coffee. The list is endless... big avoid. This is my 71st review, and absolutely the worst.
- Also Known As:
- Royal Hyde Park London
- Royal Hyde Park Hotel London
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