Having booked one night B & B, we arrived at this "hotel" for a little R & R.
We checked into room 9 & were amazed to find a room that had a bed the size of the room. There was a little space between the bed & the bathroom but that was it. I had to climb over my wife to get to the bathroom because walking around the bed was impossible.
Having survived our night, we looked forward to breakfast, it could be as bad as the room could it? Yes it could!!
We looked at the breakfast menu.
Option 1. One egg & toast with no taste was breakfast. We asked whether we could get any bacon etc. but to no avail. The girl just repeatedly asked "How eggs?" (No, that isnt my mistake, it's how she asked)
Option 2 was cereal

Last year i stayed in this hotel for couple of days. Staff was nice and helpful, location was good and price was OK. I was told that hotel is going to refurbish with in few weeks . Keeping that thing in mind i booked this hotel again and i was amazed. Hotel was in really bad condition. Rooms were dirty, breakfast was awful, new faces on the front desk and very unfriendly. I would recommend to spend some more and stay in a nice hotel.

My my.... what a place, and i sincerely wish I meant that in a good way!

After finding the hotel, which was central to Marble Arch and pretty much ideal, our group of 5 arrived to check in and our reservation had been messed up, instead of a triple and 2 singles (this was all they had available at time of booking) we had been reserved a double and 2 singles. The best they could offer was to put a 'camp bed' into the double room (i suggested the possibility of upgrading a single to another double and was met with a very un- friendly huff). Seeing as we had no- where else to go and needed to be at a theatre show for the evening, we agreed.

No lift and 3 flights of stairs later- 1 flight to the top floor was steep and very un-forgiving with suitcases and wearing heels, we arrived to our rooms. The 'now' triple was cramped and to get into bed you had sit at the bottom of the bed and crawl up, the bathroom door was off the hinges, cracked tiles and a sink you could barely wash your face in. One single was not actually that bad, except the shower knob came off in your hand and the other single room was hysterical... a shower in the cupboard (literally), wires hanging from the tv around the satellite box (that fell off onto me) leads across the floor and of course the bag over the smoke alarm. Receptionist as apologetic as ever... yeah right!

Didn't even attempt to try and figure out what was on the breakfast menu!

Thank goodness we were only staying for 1 night... oh, and for great friends that made the whole escapade hysterically amusing and a great night out!

Arrived at the hotel with a group of friends only to find that they had made a mistake with the booking and has reserved the wrong rooms. As a result, they put up an extra camp bed in one of the rooms to acommodate the 'roomless' person! Once gaining access to the rooms, we noticed that there was considerable damage to doors, furniture, showers and trailing dangerous wires hanging down and accross the rooms from electrical equipment. In addition to this, the rooms were dirty and could have done with a lick of paint rather than the less than important installation of satellite TV boxes! On pointing out these problems to hotel staff, my friend was met with indifference! ...We didn't even try the breakfast!

Check out their website, it doesn't even look like the same hotel!