Arrived at the hotel with a group of friends only to find that they had made a mistake with the booking and has reserved the wrong rooms. As a result, they put up an extra camp bed in one of the rooms to acommodate the 'roomless' person! Once gaining access to the rooms, we noticed that there was considerable damage to doors, furniture, showers and trailing dangerous wires hanging down and accross the rooms from electrical equipment. In addition to this, the rooms were dirty and could have done with a lick of paint rather than the less than important installation of satellite TV boxes! On pointing out these problems to hotel staff, my friend was met with indifference! ...We didn't even try the breakfast!
Check out their website, it doesn't even look like the same hotel!
- Griffin Hotel London

