We stayed in The Barrowfield in February this year with out two young sons and were very happy with the hotel and service, however when we returned during August this year it was a different story. Our room was very small with little storage space and with a three year old and a small baby this was very difficult. The staff had contradictory advice about procedures in the hotel such as the way in which drinks were charged to the room. Staff were on occasion rude and impolite. The food was as expected, a set menu each evening and a separate childrens menu, however there was no facilities for catering for very young children.
Overall we were very disappointed as the hotel had seemed very different out of season, therefore I don't think we will go there again.
- Barrowfield Hotel Newquay
