We stayed at the Pelican Bay the first week of February 2010. We stayed at one of the suites on the fourth floor. Very spacious with a great balcony overlooking one of the bays. The suite was nicely equipped with a fridge, microwave, kitchen sink and a set of ceramic cups and dishes. Two coffee makers were almost too much for our needs. The TV system was a bit outdated ( there was a humming buzz coming out of it, easy to put you to sleep at night) although the programming was good.
The bedroom was nice and quiet even though it was facing the busier courtyard.

The location was great...not even a block from the Lucaya Marketplace, straw market and a variety of restaurants and bars. For those interested in the dolphin experience, UNEXSO was just next door! The hotel does not have its own beach but the next available beach is across the street at Our Lucaya Resort. Also, there is a beach at Taino Resort and that beach can be reached by a water taxi from the Pelican Bay.

The breakfast was great considering that it was included in the price of the room. We expected a true continental breakfast but it was much more than that. There was a smoked salmon, quiche, pigs-in-the-blanket, assortment of cheeses and deli meats on top of the regular bagels, breads, muffins, cereals, yogurts, etc. Fresh orange juice and grapefruit was a nice complement. In our suite, we also had a little "pre-breakfast" delivered consisting of a couple of pastries and an occasional fruit. This was also included in the total price and totally unexpected. However, a nice surprise.

The staff was helpful and friendly. Despite this, they could not fix the heating in the hot tub during the duration of our stay (4 days). The hot tub was bubbly but it wasn't "hot".

We selected Pelican Bay Hotel after seeing on Trip Advisor that it was rated number 1. The rate was reasonable and the fact that breakfast was included was a bonus (or so we thought!). The room was no more that one would expect from a cheap motel. The bathroom had rusted holes (plural) and was of a general poor standard - not a tile to be seen, only a waterproof panelling. In the bedroom, which was rather sparse, the air-conditioner sounded like a jumbo jet landing - which made us resort to using the fan. Breakfast comprised a sort of buffet - tiny plastic plates, plastic knives and forks plastic cups - which is all very hard to manage, when one can only eat outside, battling the winds. I would rather have paid extra and had a decent choice for breakfast. We looked at the Raddison and this looked much much better. Some of the pool furniture was broken and the staff who work at the pool restaurant served as though they were doing you a great favour. Avoid this hotel!

When I first stepped into the hotel room I was very satisfied. I have always wanted to stay in a nice hotel when i go on vacation. My bf and I stayed in the WaterState Room which has an amazing view of the marina. The water is just so blue and pretty. It comes with complimentary breakfast with special delivery of rolls and pastries in a basket to your room door every morning. The kitchen also comes with complimentary NePresso little cups of coffee. So if you are coffee lover you will enjoy that lil machine. You can also request a DVD player to your room if you would like to spend the night watching a movie. You can select the DVDs from the lobby. The staffs were very professional and were very helpful. We asked for an electric kettle and it was sent up to our room right away. This hotel is just a few mins walk to Port Lucaya which is very convenient since thats where all the happenings are; food, shops, drinks. You can also choose to take a boat to Taino beach which comes every hour or you can simply walk across the street to the beach in front of Radissons hotel. There are the same its just on different sides. Overall my bf and I had an amazing time in Pelican and Freeport.. Dont forget to visit GOld Rock Beach.. Its near National Park of Lucaya!! The Beach is just simply breathtaking. Oh If you do take the boat to Taino Beach make sure you try out the food at Taino Beach Restaurant.

From check in to check out our trip was flawless. The staff at Pelican Bay were very cordial, and always offered a smile and greeting when they saw us. Our ground floor room had a beautiful view of the pool and bay. Pelican Bay is just a quick waterfront walk to Count Basie Square/ Port Lucaya Marketplace and Taino Beach is just a relaxing water taxi ride away. The complimentary breakfast in the morning was a great way to start each day. Because of the hotels design, it feels as if the hotel has very few people staying there.The only time there was a crowd of people was at breakfast, after that it was quiet and remote again. Even the beaches were relatively secluded (except for an hour or two in the afternoon when the cruise ship day goers were visiting). We can't wait to visit again, and are already making plans.