Dear Sir, Dear Madam,
I would like to thank you for your long e mail regarding our establishment to explain everithing about the residence and the surroundings!
I am happy to see that you think that our hotel is "a great hotel" and that you "would recommend us and come back again"
Regarding your remarks:
- I am awfully sorry that you found a room not really cleaned when you came. You say that we are a "cheap place" but the cleanlness must be everywhere, then I am sorry that your room was not at your convenience. Did you come to the reception to say that? If we knew that we could come back again to check with you what you did not like and arrange what was wrong with you. Next time do not be affraid to come to see us we will do our best to satisfy you.
- For the location, we are not far from Honfleur because at 5 minutes by car and you can go to the supermarket in the counstyside which is at 15 minuts by foot or 2 minuts by car
That's true that the shops are closing quiet early unfortunatly but to go out you can go easily to Honfleur or Deauville that you liked a lot. It is very nice places to go and not far from the residence. About the casino, you have to know that I made a partnership with Deauville and Trouville then when you are coming we are offering you tickets to have free drinks there! Do not forget to come back to see us!
- Thank you for the staff, we will be very happy to welcome you again....
- Breakfast, you should try next time :) The french pastries are very nice, one of the best in the region!
- For the rooms they are very spacious then it is very nice to come in couple or family. We have all the sizes for all your needs!
- For the pool I look personnaly every day if it does not miss anything that's why we are keeping it still cleaned. It is very important and nice to have a swimming pool with everybody in it, to hear the children play in it!
- The parking is free, there is one car park per room
I would see you again with a great pleasure.
Do not hesitate to call us to make a reservation
Have a great day,
Yours faithfully,
Céline Marneur