We stayed for one night on a special of €130 dinner and b & b for two adults - children under 10 free accommodation. We were given a room with a double and a single bed. We had lunch in the bar - staff were friendly and food was fine. We used the indoor kids play area - very good (warning they don't serve any food down there on Sundays) and the leisure center - ok. We would have had dinner in the restaurant but they were serving a tour group and asked us if we minded using the bar. If I have any complaints it is that the dinner menu was the lunch menu so here we go again. Once again staff very friendly and food was fine.

We stayed there for two nights recently and wont be returning ever. I asked specifically upon booking for a very quiet room as our son has autism so noise affects him. Well the room we were allocated had nothing but "thump thump thump" disco underneath on the Friday night of our stay and while two of our kids slept our son didnt. We complained to reception who said they would move us but we didnt fancy dragging kids out of bed so we had to stay up with our son until after midnight and the noise stopped.

The hotel was very quiet at buffet breakfast and we were practically the only guests there on our last morning. The gentleman on breakfast duty kept coming over clearing away our plates and we felt very uncomfortable indeed. At one stage I asked him was our table needed or something which he just replied "no" and kept taking bit and pieces with him. Now he should have checked with us before he cleared as it would have been basic curtesy. We ended up leaving the table as we were being watched like hawks and it just was so uncomfortable and unenjoyable. We asked for simple baked beans for our sons breakfast on the first say and they had run out.... Low and behold the next morning they had none either so little things like that can make all the difference especially to a child with special needs as they only eat set things.

There is so much choice out there at the moment that if a basic room request cant be met and customers are not allowed to dine at their leisure , then quite simply they wont be back.

We stayed in this hotel for five nights 30th May-June 04. We have stayed in many hotels in several countries but this little GEM surpasses all of them.From the moment we arrived we were treated with real genuine courtesy.Reception was fast and effecient, our room was first class in every way. Food in both bar and restaurant was varied and excellent and the service staff in both areas were very professional.Our sinncere thanks to management and staff for giving us a most enjoyable short break. We will be back and soon
yours sincerely

PHYLLIS and MARTIN

01.30 AM kids reduced to tears by disco noise.
Staff have neither control nor ability to get it turned down. I even walked down to reception from our third floor room (in my pyjamas) and bar manager Paddy apologised but just told me it would stop soon. It didn't. A truly terrible experience.