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Shake Shack

Southeast corner of Madison Square Park, Near Madison Ave. and E. 23rd St., New York City, NY 10010
2128896600
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Ranked #68 of 8,500 restaurants in New York City
Price range: €4 - €16
Cuisines: American, Hamburgers, Ice cream, Hot Dogs
Good for: Child-friendly, Outdoor seating, Cheap Eats
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Takeout, Delivery, After-hours, Dessert
Restaurant details
Good for: Child-friendly, Outdoor seating, Cheap Eats
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Takeout, Delivery, After-hours, Dessert
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1,353 reviews from our community

84% Recommend
    732
    418
    143
    40
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 24 May 2013 NEW

Had shack burgers first time in Saratoga NY , so glad they are starting to open up closer to home. Good quality and crispy french fries keep me coming back

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Lisbon, Portugal
Senior Contributor
27 reviews 27 reviews
12 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 May 2013 NEW

One of the best burger joint in NYC. The burgers, fries and milkshakes are amazing. Relaxed and cheap, you can't miss it... and don't let the big queues let you down...

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See 3 more reviews by Francisco_OM for New York City
New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

It is good, nothing extraordinary, but it is seems to have developed a following and certainly is a better alternative to any fast food like McDonalds or BK.

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See 5 more reviews by tfwillyb for New York City
Boston, Massachusetts
Top Contributor
159 reviews 159 reviews
48 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

A nice casual shack in the middle of Madison Square Park which is perfect. I just had a black and white shake which was very good. The problem is that the lines are long and as I was waited on in 10 minutes which was service. great but I waited for 20 minutes for two drinks and had to go... More

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See 13 more reviews by kappy26 for New York City
Dorset, England
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

It was our first trip to New York and having read some great reviews about Shake Shack we had to try it out. There was a huge queue which is normally a good sign that the food is worth waiting for! It didn't disappoint, the burger was immense and nothing like the junk we get in England. The shake was... More

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New York City, New York
Contributor
20 reviews 20 reviews
18 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

Hmm.. I agree with some reviews that this place has been going down.. maybe its suffering from the "krisy kreme" syndrome where its such a fad in the beginning, but loses its luster because of inconsistency, or trying to save costs later on.. who knows.. Fries are a bit saltier than i thought.. burgers are great but still i feel... More

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See 4 more reviews by NYC973 for New York City
Astoria, New York
Senior Contributor
31 reviews 31 reviews
24 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Used to be awesome but slowly going down. Our office used to order all the time but not any more – burgers are dry and don’t taste as they used to. The place became a tourist location – if you are in NYC, you should try eating there – milkshake and burgers, sitting in the park – very nice! For... More

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See 3 more reviews by ohtany for New York City
Caracas, Venezuela
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Great burgers, fries and milkshakes! Worth the 20 min of waiting! The place is nice located and the atmosphere good too.

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See 2 more reviews by mirl98 for New York City
Widnes
Contributor
11 reviews 11 reviews
10 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

The shake shack was really good. Burgers and shakes especially are great. It's worth getting there for either an early or late lunch as the queues are enormous at peak lunch time but would still be worth the wait!

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See 5 more reviews by Louise1430 for New York City
Oxford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

We walked to Madison Square Park especially for The Shake Shack as we had heard some really good things about it! When we got there the first thing we saw was this almighty queue which went all the way around the park square leading to the restaurant! It didn't put us off though, we really wanted this food so we... More

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See 7 more reviews by Megan P for New York City

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