Food was very good, steaks excellent, John Dory tasty, Pint and Peanuts desert very clever.
But service was awful, took ages, no one asked if we wanted more drinks etc. a real shame as we live local and like good nosh. Assume it was bank holiday staff problems so will probably give it another chance.
And that £1 charge for...
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So sorry your experience didn't live up to your expectations.
As you didn't feel able to raise your concerns in person and chose the rather impersonal medium of trip advisor please allow me to address your concerns:
We're pleased you enjoyed your meals, but as landlord and chef, if Craig were to leave the kitchen as you suggest, we would...
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