Our family visited about a month ago, a few people were there, not crowed or over busy. I ordered a cheesburger and fries, no cheese so took it back, they slapped a piece of cheese on it and sent it back, unmelted, fries were cold. My brother ordered the wings and they were still frozen. My sister ordered the cheese...
Thank you for taking the time to tell us why our service failed to meet your expectations.
We value your business, and would like to address your concerns as quickly as possible.
I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.
Did you try to speak with the Manager about the situation? We kindly...