very poor service by staff, horrible aggressive attitude from the head of food and beverage. Food was okay
very poor service by staff, horrible aggressive attitude from the head of food and beverage. Food was okay
Very cold food where the meat was not cooked properly and the Restaurant Manager did not compensate our family when the meat was found not cooked. This can cause serious health problems.
Service 4.5./5 Food 5/5 Dessert 4/5 Buffet options 3/5 Ambiance 4.5/5 Price 3.5/5 The service was good. Staff were polite and helpful. The food was very tasty (especially the lamb), however the buffet options were quite limited especially if you're vegetarian (which fortunately I'm not)....The speed of the rotation is not an issue. You only see the rotating view when you look outwards at a distance. If you look directly in front of you, you won't notice the movement. Lastly, the windows are in need of cleaning. One would think that the main attraction being the view would ensure that the window panels would be spotless.. Sadly not the case. It wasn't bad, but could have been better. Overall a very good experience.More
Good food and the revolvingness was also good giving great views in the dusk and dark. The staff were good. The only little issue was that no alcohol was served there. You needed to buy wine a the bar and take your glasses and wine...up to the restaurant with you. OK if you know.More
Traveling throughout the interior of Guyana as obviously spoilt me as when it comes to service the 360 has nothing on a roadside shack. If was not for the young Chef I would have walked out and ordered KFC. In hindsight I wish I had....First I waited for 10 minutes until chef saw me and seated me himself. Then a simple order of Steak sandwich and wedges, came 30 minutes later with cold fries. The sandwich was a lump of gristle, the young chef took it back and brought out another. During this time the Manager never spoke to me and when I approached was quite surly. Tomorrow I will eat at Movietown before I come back to the hotel.More
If you are looking for excellent service and great tasting food, Refuel is just the place.The service was great and the drinks were exquisite not to mention the food.
I had lunch there with some colleagues in December. It was my first visit since it reopened under Radisson. The meal was good, but could have included some more veggies for those of us trying to eat healthy. The view is interesting if you are...not used to a revolving restaurant. You can get a panoramic view of both the city and the ocean as it spins. The service was also quite good and the Christmas decor was cheerful and bright.More
Enjoyed my dining experience here. This is my staff second time here. The food and atmosphere was great as well.The spectacular views of Port of Spain also adds to the experience.
My department had our Christmas Luncheon at the Radisson in the revolving restaurant. The food and service was awesome. It was indeed an experience. It was a self service buffet lunch and the staff with whom I made the reservation was most accommodating. Will definitely...recommend to anyone.More
Visited for Independence Night dinner. The view is spectacular especially for watching the fireworks. The night was perfect in terms of the food, customer service and ambiance.
I was with a party of 8 for the buffet - we had booked in advance. When we went to the buffet for our main course there were no vegetables and beef ribs, only empty pans. I tried the Pineapple Chicken and it was inedible....Some in my group only eat salad and bread rolls. I noted others waiting at the buffet, no plates and empty dishes. It was also the same with the dessert station. I complained and was advised that they were short staffed both in the kitchen and restaurant. If you are short staffed why take bookings or walk in guests. I would not be able to recommend to anyoneMore
dining here was great.the buffet was well stocked with choices.the service was excellent and the manager miss jennifer showed exemplary service as it was her birthday and she still called to make sure that we were well taken care of.the spinning effect allowed us to...get a spectacular view of port of spain.More
Now used as the hotel restaurant for evening meals, the buffet is always a varied selection of tasty food. The environment is quiet, relaxed and the views of Port of Spain are stunning.
Well the thing is...it's spinning, it's spinning and you know it's spinning but you don't really feel it...the food was great, i mean it, that was some great food...eat to your leisure...
We had lunch my son and I. It was a great lunch buffet and the service was great. Salads was fresh and the salmon was perfect. They did not have vegetarian soup so they substituted with calaloo soup which perfect for me a native born...and my American son drank every bit of it. Our server was prompt and reliable. Can't understand the serving of my shandy in a glass with out bringing the bottle but that was minor compare to the pluses. Finally we had wifi I to our use a big plus for my son also.More