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Hard Rock Cafe

Palma Real Shopping Village, Punta Cana, Dominican Republic
809-552-0594
Website
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Ranked #6 of 81 restaurants in Punta Cana
Cuisines: American
Good for: Bar Scene, Groups, Special Occasion Dining
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, Delivery, After-hours, Dessert
Restaurant details
Good for: Bar Scene, Groups, Special Occasion Dining
Dining options: Breakfast/Brunch, Lunch Spot, Dinner, Reservations, Delivery, After-hours, Dessert
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487 reviews from our community

80% Recommend
    248
    145
    68
    16
    10
Rating summary
    Food
    Service
    Value
    Atmosphere
Date Rating
Plantation, Florida
2 reviews
3 of 5 stars Reviewed 21 May 2013 NEW

tax was extra at 18%, it was overpriced and we were not informed about the tax of 18%. so needless to say we were a bit surprised.

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW

I asked for the specials and the waiter took less than 15 minutes to bring the order. My friends and I came here wanting a great hamburger. Unfortunately the burger was bland and needed seasoning, one of my friend's bun was hard. We have visited many Hard Rock Cafes and unfortunately we were a little disappointed with the food at... More

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Lehigh Acres, Florida
2 reviews
5 of 5 stars Reviewed 17 May 2013 NEW

Beautiful Hotel a must stay. My husband and I went there as a VIP Guest for the day. We drank and ate whatever we wanted. The Toro Steakhouse was awesome and top of the line drinks. Couldn't ask for more. The rooms are beautiful. We can't wait to return and stay there

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Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
19 May 2013

We are very glad you had a great time, and we invite you to leave your comment in the Hotel's page. More

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 15 May 2013 NEW

More expensive than the many other HRCs. Normally, I pay $8-12 for a HRC pin. Each cost about $20.00 here. Didn't have as many products.

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See 2 more reviews by MrsEtiquette for Punta Cana
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
17 May 2013

Thank you for your feedback. We are sorry that during your visit to the Hard Rock Cafe Punta Cana you have received a negative impression. We always care about being well stocked in our store and are very proud about it, actually, we are pretty well in terms of variety of pins. And in terms of cost: all of our... More

Punta Cana, Dominican Republic
1 review
5 of 5 stars Reviewed 14 May 2013

Food was good but the waiter was even better. He was very courteous and that is what this comment is for. The waiter was Davis Feliz. He said a blessing over our food and was very attentive.

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Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
15 May 2013

We ae very happy to know you had such a magnificient experience! More

Shediac, Canada
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 May 2013

we went to the Hard Rock Cafe in the Palma Real Mall and the food there is awesome so is the staff,..and the prices are good

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See 10 more reviews by Ronny T for Punta Cana
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
13 May 2013

Thank you for such a nice comment! You can be sure that we do our best every day to rock your world with our Staff's energy and excellent Food, we are really happy to know you liked us! More

Newtown, Connecticut
2 reviews
5 of 5 stars Reviewed 9 May 2013

Okay, when you visit and ate looking to eats start with Zen. Great Japanese & first day. Then when you want a really great dinner the best is CIAO Italian, from the minute you walk-in till your done. Then there's Toro for great steak & Isla for seafood. These are the best restaurant for dinner.

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Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
10 May 2013

It's great to know you had a complete experience! More

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2013

The enviroment is very good, nice people and good music. and of course the drinks are free. all you can drink.

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See 3 more reviews by juanvlp for Punta Cana
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
8 May 2013

Thanks for taking the time to leave a comment on your experience. We are very happy to know that you enjoyed your visit! More

Boisbriand, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 May 2013

Good old time Rock N' Roll in Punta Cana. Food is like others Hard Rock Cafe in the world. It's great to have others beers than Presidente in Dominican Republic.

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See 2 more reviews by FredHarvey for Punta Cana
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
7 May 2013

Rock 'n Roll is what we are all about! Thanks a lot sincerely for your review. We are proud to know you found a good escape during your trip in the DR to go back to your roots! Creating this type of experience is what gets us up everyday. So thanks again for letting us know you enjoyed your time... More

Runemede
1 review
5 of 5 stars Reviewed 26 April 2013

When at the Hard Rock in Punta Cana please make sure you visit the Ipanema Grill. Great food and great staff. Antonio Bandares was our waiter who very attentive to our needs and provided Excellente service. Also make sure you ask for the georgous Helen to brighten up your dining experience. Sincerely, Mr. Sexi

Was this review helpful? Yes
Frank_Ortega, Manager at Hard Rock Cafe, responded to this review
28 April 2013

We are glad you had a nice experience. We invite you to comment on Hard Rock Hotel PC's Trip Advisor site. More

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