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TRIPADVISOR REVEALS ANNUAL TIPPING SURVEY RESULTS

29 May, 2013 - TripAdvisor®, the world’s largest travel website, reveals the results of its annual European tipping survey. 

 
Fact Sheet

Fact Sheet

 

TripAdvisor® is the world's largest travel site*, enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 260 million unique monthly visitors**, and over 100 million reviews and opinions covering more than 2.7 million accommodations, restaurants, and attractions. The sites operate in 34 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 20 other travel media brands: www.airfarewatchdog.com, www.bookingbuddy.com, www.cruisecritic.com, www.everytrail.com, www.familyvacationcritic.com, www.flipkey.com, www.gateguru.comwww.holidaylettings.co.uk, www.holidaywatchdog.com, www.independenttraveler.com, www.jetsetter.com, www.niumba.com www.onetime.com, www.seatguru.comwww.smartertravel.com, www.tingo.comwww.travelpod.com, www.virtualtourist.com, www.whereivebeen.com, and www.kuxun.cn

*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, June 2013

**Source: Google Analytics, worldwide data, July 2013

 

TripAdvisor features:

   ·        More than 100 million travel reviews and opinions from travelers around the world:

  ·         2,700,000+ businesses

  ·         125,000+ destinations

  ·         1,100,000+ accommodations

               725,000+ hotels
                   400,000+ vacation rentals 

  ·         300,000+ attractions

  ·         1,300,000+ restaurants

  ·         14,000,000+ candid traveler photos

More than 70 new contributions are posted every minute.

More than 90 percent of topics posted in the TripAdvisor forums are replied to within 24 hours.

TripAdvisor provides easy access worldwide to leading online travel agencies including Expedia, Orbitz, Travelocity, hotels.com, Priceline, Booking.com, and more.

TripAdvisor, Inc. offers travel suppliers effective graphical advertising and cost-per-click marketing platforms.

TripAdvisor was founded in February 2000 and operates sites in 34 countries and in 21 languages including sites in the U.S. (http://www.tripadvisor.com), the U.K. (http://www.tripadvisor.co.uk), France (http://www.tripadvisor.fr), Ireland (http://www.tripadvisor.ie), Germany (http://www.tripadvisor.de), Italy (http://www.tripadvisor.it), Spain (http://www.tripadvisor.es), India (http://www.tripadvisor.in), Japan (http://www.tripadvisor.jp), Portugal and Brazil (http://www.tripadvisor.com.br), Sweden (http://www.tripadvisor.se), The Netherlands (http://www.tripadvisor.nl), Canada (http://www.tripadvisor.ca), Denmark (http://www.tripadvisor.dk), Turkey (http://www.tripadvisor.com.tr), Mexico (http://www.tripadvisor.com.mx), Norway (http://no.tripadvisor.com), Poland (http://pl.tripadvisor.com), Australia (http://www.tripadvisor.com.au), Singapore (http://www.tripadvisor.com), Korea (www.tripadvisor.co.kr), Thailand (http://th.tripadvisor.com), Russia (http://www.tripadvisor.ru), Greece (http://www.tripadvisor.com.gr), Indonesia (http://www.tripadvisor.co.id), Argentina (http://www.tripadvisor.com.ar), Taiwan (http://www.tripadvisor.tw), Malaysia (http://www.tripadvisor.com.my), Egypt (http://www.tripadvisor.com.eg), Venezuela (http://www.tripadvisor.com.ve), Peru(http://www.tripadvisor.com.pe), Chile (http://www.tripadvisor.cl), and Colombia (http://www.tripadvisor.co). TripAdvisor also operates in China under the brand daodao.com (http://www.daodao.com) and Kuxun.cn (http://www.kuxun.cn).

TripAdvisor, Inc. employs more than 1,600 people as of February 2013.

 


 

TripAdvisor Key Features

TripAdvisor and Facebook: Wisdom of Friends – The groundbreaking personalization feature allows travelers to get advice from their Facebook friends on TripAdvisor to plan their next vacation. Supplementing the site’s more than 100 million reviews and opinions from travelers around the world, the wisdom of crowds on TripAdvisor is now enhanced by the wisdom of friends, delivering personalized travel recommendations. TripAdvisor's “Friend of a Friend” also allows users to see reviews and opinions from second-degree contacts, making the user experience even more personalized and fun.

Reviews at a Glance – Reviews at a Glance allows travelers to quickly analyze the wisdom of the crowds when visiting any property with at least 50 reviews on TripAdvisor. This feature summarizes the most common review phrases, such as “Great Location,” and “Free Internet,” in a box above the most recent reviews – allowing consumers to get a quick snapshot of the overall traveler sentiment on a property without having to read through dozens of reviews.

City Guides City Guides offer convenient smartphone access to a wealth of detailed destination information including traveler reviews and opinions on hotels, restaurants and attractions, as well as suggested itineraries and offline-accessible interactive walking tours. The City Guides are automatically synched with the freshest TripAdvisor content available so users can access the latest traveler reviews and opinions on the go. This feature also offers walking tours and insider tips that can be viewed on the app without a data connection, including in-depth information on neighborhoods, history, culture, architecture, weather and transportation. Access to offline information is particularly useful for travelers abroad, who can download the apps before they go, sparing them from expensive roaming charges.

Vacation Rental Calculator The Vacation Rental Calculator gives travelers an easy way to compare their accommodation options, allowing them to calculate the potential savings of a vacation rental home compared to the cost of a hotel in a destination based on the number of adults and children in their travel group, the number of nights they’ll be staying, and whether they plan to eat in or dine out.

TripAdvisor Flights with Fees Estimator Offers travelers the largest inventory of flights with the best deals available and a first-of-its-kind fees estimator that helps travelers understand the true cost of a flight in a single display. The fees estimator calculates and compares the entire cost of a flight, including ticket price, fees for checked luggage and even anticipated in-flight food service and entertainment, based on the traveler’s needs. TripAdvisor’s ground-breaking flight meta-search engine also features SeatGuru airline seating maps with user reviews, airline ratings from real fliers, real-time seat availability charts, and TripTip! Alerts when business-class or first-class tickets are available for a price close to the coach fare. In addition, TripAdvisor Flights also displays rail itineraries and costs alongside flight choices for relevant routes across continental Europe.

Restaurants Featuring more than 1,300,000 restaurants in 24,000 destinations with more than 2 million ratings and reviews as well as maps, filters and easy links to make reservations. Travelers can sort and search restaurants by price, cuisine type and “recommended for” to find their preferred eatery.

Forums Enables members to ask for and share their opinions, advice and experiences in interactive discussions with the community. Many of the forums feature “Destination experts”; regular contributors who are passionate about the destinations they represent. Whether resident locals or frequent visitors, they have up-to-date knowledge of what's going on in their destinations.

Video Makes it easy for you to post vacation videos and for travel marketers to showcase their properties by featuring their videos on TripAdvisor for free. Videos can be as long as 10 minutes each, and can be uploaded in AVI, Quicktime, Windows Media or MPEG4 formats.
 
SavesPersonalizes trip planning by allowing travelers to save hotel, restaurant, or attraction reviews to personal “My Trips” folders. Travelers can customize and expand their plans by adding maps, photos, their own notes and travel plan details. 

 

MapsMakes finding the perfect hotel, at the right price, in exactly the right location, incredibly simple. TripAdvisor maps mashup combines hotel popularity, price and availability with a dynamic mapping tool.

Inside Pages Allows millions of travelers to view, contribute to and edit the freshest travel “guidebooks” available on more than 33,000 destinations worldwide, using wiki functionality.

Advanced Hotel Selection Tool Enables travelers to easily view a destination’s most popular hotels by price, neighborhood and star class.

Candid Traveler Photos With more than 14 million on the site, traveler photos give a “behind-the-scenes” view of hotels, restaurants and attractions around the world.

Hotel Popularity Index Dynamically ranks hospitality businesses worldwide based on the popularity of a given business, as measured by the quality, quantity, and recency of content written about the business on TripAdvisor.

Check Rates Compares hotel pricing and availability across multiple vendor commerce sites with one click.

TripWatch Offers customized e-mail alerts on the specific hotels, attractions and destinations requested by the traveler, in the first personalized, time-sensitive e-mail newsletter for trip planners.

Third-party Social Networking Applications

TripAdvisor has extended its brand exposure to millions of people through applications on popular third-party social networking sites, including Facebook:

Cities I’ve Visited, an interactive map that allows travelers to pin where they’ve been and where they’re going next and share it with  their friends. More than 20 million people have added more than 1.5 billion cities to their TripAdvisor Cities I’ve Visited maps, and it  has consistently been Facebook’s #1 travel application since its launch in June 2007.

TravelPod’s Traveler IQ Challenge, which determines traveler’s knowledge of geography with a timed test, has been played by more than 2.5 million people since June 2007.

Local Picks, a Facebook app that provides dining recommendations from locals and friends to discover and choose the best places to eat.

  


Management Team

 

  • Stephen Kaufer, chief executive officer and founder
  • Julie M.B. Bradley, chief financial officer
  • Seth Kalvert, senior vice president, general counsel and secretary
  • Bill Bailey, vice president, corporate and business development
  • Marc Charron, president, TripAdvisor for Business
  • Andy Gelfond, senior vice president, engineering and operations
  • Dermot Halpin, president, vacation rentals
  • Robin Ingle, senior vice president, advertising sales
  • Adam Medros, vice president, global product
  • Barbara Messing, chief marketing officer
  • Bryan Saltzburg, general manager, new initiatives
  •  

U.S. Headquarters

141 Needham Street, Newton, MA 02464

617-670-6300617-670-6300
www.tripadvisor.com  

 


Contact:

uspr@tripadvisor.com

Note: If you are an owner or manager of a property, please submit us your inquiry through your Owners Center www.tripadvisor.com/owners.  This will ensure that your inquiry is routed to the correct department to allow for the most efficient and expedient reply possible.

 

 

 

 

 
TRIPADVISOR CELEBRATES TOP PERFORMING HOSPITALITY BUSINESSES WITH 2013 CERTIFICATE OF EXCELLENCE

22 May, 2013 - TripAdvisor®, the world's largest travel site*, announced the 2013 Certificate of Excellence award recipients. Now in its third year, the award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.

 

 
TRIPADVISOR UNVEILS THE WORLD’S BEST DESTINATIONS

22 May, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its 2013 Travellers’ Choice® Destinations Awards, honouring the top destinations in the world as decided by millions of travellers.

 

 
TRIPADVISOR LAUNCHES POWERFUL, FREE REVIEW COLLECTION SERVICE FOR BUSINESSES

7 May, 2013 - TripAdvisor®, the world’s largest travel site*, announces the expansion of its suite of review collection services with Review Express, a powerful, free solution available exclusively on TripAdvisor.  

 
TRIPADVISOR ACQUIRES NIUMBA.COM

7 May, 2013 - TripAdvisor®, Inc., announces it has acquired Niumba.com, a leading vacation rentals website

 
TRIPADVISOR ANNOUNCES TRAVELLERS’ CHOICE FAVOURITES

7 May, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its second annual Travellers’ Choice® Awards for Travel Favourites. 

 

 
TripAdvisor Helps Top-rated Businesses Showcase their Success

23 April, 2013 - TripAdvisor®, the world’s largest travel site*, announces the launch of the Rave Review widget, a new marketing tool that allows hotel, restaurant and attraction owners to display a five-star TripAdvisor review on their own websites.

 
TRIPADVISOR ACQUIRES JETSETTER.COM

9 April, 2013 - TripAdvisor®, Inc. announces it has acquired Jetsetter.com, a leading members-only private sale site for hotel bookings.  The Jetsetter brand will continue to operate out of New York City and will be incorporated into Smarter Travel Media.

 

 
TRIPADVISOR LAUNCHES A FIRST IN ONLINE DISPLAY ADVERTISING

3 April, 2013 - TripAdvisor, the world’s largest travel website*, has unveiled a first for the travel advertising industry by launching a ‘Delayed Ad Call’.

 

 
TRIPADVISOR UNVEILS TRAVELERS’ CHOICE ISLANDS

26 March, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its inaugural 2013 Travellers’ Choice Islands Awards, based entirely on feedback from millions of TripAdvisor travellers.

 

 

 

 
TRIPADVISOR TRIPINDEX ROOM SERVICE: CAPE TOWN AND SHARM EL SHEIKH OFFER BEST VALUE FOR BRITS

20 March, 2013 - TripAdvisor®, the world’s largest travel site*, unveils the inaugural TripIndexTM Room Service 2013 – a cost-comparison of common incidental items and services that many travellers will purchase when staying in a hotel, across key destinations around the world.

 

 
TRIPADVISOR POWERS TRAVEL TOOLS ON SAMSUNG GALAXY S 4

19 March, 2013 - TripAdvisor®, the world’s largest travel site*, announces that its market-leading mobile app is now pre-installed onto the new Samsung GALAXY S 4, enabling millions of consumers worldwide to have easy access to TripAdvisor travel content.

 

 
TRIPADVISOR REACHES 100 MILLION REVIEWS AND OPINIONS MILESTONE

12 March, 2013 - TripAdvisor®, the world’s largest travel site*, announces it is the first travel site to reach 100 million reviews and opinions – a more than 50 percent increase year-on-year. 

 
TRIPADVISOR REVEALS THE UK’S TOP FAMILY HOTELS FOR 2013

6 March, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its 2013 Travellers’ Choice® Awards for Hotels for Families, honouring the best family-friendly hotels in the UK and around the globe. 

 

 

 

 
European accommodations least likely to increase room rates in 2013

6 March, 2013 - TripAdvisor®, the world’s largest travel site, announced the results of the world’s largest accommodation and traveller survey¹ – the TripBarometer by TripAdvisor.
 

 
Swansea’s Rhossili Bay crowned the UK’s best beach and third best in Europe

21 February, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its 2013 Travellers’ Choice® Beaches Awards, based entirely on feedback from millions of TripAdvisor travellers.

 

 
Over 50 Thousand Hotels Use TripAdvisor Business Listings to Promote their Properties Online

19 February, 2013 - TripAdvisor®, the world’s largest travel site* announces that more than 50,000 accommodations have upgraded to TripAdvisor Business Listings to take advantage of TripAdvisor’s suite of advanced marketing services and generate more business online.

 

 
TRIPADVISOR REVEALS THE UK’S MOST ROMANTIC HOTELS FOR 2013

5 February, 2013 - TripAdvisor®, the world’s largest travel site*, announces the winners of its 2013 Travellers’ Choice Awards for the Most Romantic Hotels, honouring the most romantic hotels in the UK, Europe and the world.

 

 
SEATGURU RE-LAUNCHES WEBSITE TO MAKE AIR TRAVEL PLANNING EASIER THAN EVER

22 January, 2013 - SeatGuru®, the ultimate online guide to air travel, reveals several site enhancements that further help flyers find the best seats and flights.

 

 
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