We had booked and *prepaid* two rooms with a colleague. When we arrived, we were informed that they would give us a single room to share because they were out of rooms. They gave us the second room after 1 night, but *no* reimbursement for the first night, and they made us pay city tax on top of that on... More

The staff here is not only inefficient, they are also quite arrogant and rude! Especially a tall man with spectacles (even more than the others). It doesn't matter what the rest of the hotel was like when you get such arrogant and rude behavior from the front desk staff. I must mention that the hallways on the floor we were... More

Walking distance from railway station “Midi” with direct connection to Charleroi International Airport. Hotel is bit older and worn, but friendly staff makes it pleasant and cozy. Recently renovated social room in the ground floor provides place for meetings and games (billiard table, darts and several table-games are available). Breakfast included in price is very acceptable, quite good selection and... More

Just returned from a weekend staying at the Floris Ustel Midi and was not all that impressed. Ok, the location is good for Midi train station, but the surrounding area is very uncomfortable at night, as I had the unpleasant experience of walking back to the hotel after leaving some friends due to illness. All the locals appear north African... More

I have read other reviews and had to check it was the same hotel. This hotel came up on eurostar website and had reasonable reviews. It is certainly reasonably low cost and near the Brussels midi station where the Eurostar departs and arrives. The receptionist had poor people skill and watched us go to the wrong lift. There are two... More

We spent 2 nights in mid-March 2012, so management and service could have changed during the last year. I hope so for new travellers, but I wouldn't try the experience again. The hotel is just a few minutes from a train station but is located in a part of the city not so safe to walk in during the evening...but... More

This is a 3-star hotel well located in Brussels. It's a 10 min. walk from the Brussels-Midi train and metro station. The neighborhood is supposedly complicated at night (I was advised not to leave the hotel for a walk after 9 PM, although I returned by foot one day at 10.30 PM and found nothing to be worried about). The... More

I booked a room at this hotel a few days before my stay as it cost £100 for three nights including breakfast. After reading some of the reviews on here I was slightly concerned. I needn't have been as the hotel and the room in particular were excellent in most respects. The reception staff were friendly and helpful, the decor... More