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Mercure York Fairfield Manor Hotel

4.0 of 5
Shipton Road, Skelton, York YO30 1XW, England
Hotel amenities
Mercure York Fairfield Manor Hotel
Ranked #1 of 1 hotels in Skelton
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258 reviews from our community

Traveller rating
    123
    93
    27
    9
    6
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Families
54
 
Couples
124
 
Solo
3
 
Business
20
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed here on the 18th May for one night. On first glance the hotel is beautiful and once you step inside you are not disappointed. We were greeted by a lovely lady at reception. Our room was nice it was room 318 unfortunately the view was of the back of the property it would have been nice to see... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
20 May 2013

Dear Guest, Thank you for providing us with a recent review. We are very pleased that you have enjoyed most aspects of your stay, and would like to ensure you that the areas of concern you have brought to our attention have been reviewed and will be addressed as a matter of urgency. We trust that this has not marred... More

Stratford-upon-Avon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

We stayed here one night , greeted by very friendly and helpful reception staff , Rooms clean and well appointed if a little 90s style , let down by the noise from Disco/Bands at a party downstairs and the revellers returning to their rooms in the early hours. Restaurant staff attentive and friendly, food quality good , its a shame... More

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Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
20 May 2013

Dear Guest, Every effort is made to ensure that all our guests experience a leisurely and relaxing break with us. In addition, we offer extremely competitive rates which are available througout the year. We would like to apologise for the fact that a part of your stay was interrupted by a small minority, and would like to thank you for... More

Gloucester, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 11 May 2013 via mobile

We stayed for two nights in April. We had a standard room which was generous in size (with an extra bed) and reasonably well equipped with quality white cotton bedding and comfortable beds. The decor throughout was a little dated (circa 1990) but clean and well maintained. Breakfast buffet was good with fresh fruit, croissants as well as high quality... More

Was this review helpful? Yes 1
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for taking the time in writing a review about the hotel. We are constatntly looking to improve the product offerings and service provided to all our guests. From your review, it is evident that you have enjoyed your time with us, and your kind comments are sincerely valued. More

Blyth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 May 2013

Stayed here for 2 nights had the bridal suite was a great stay room is fantastic we were engaged in York on the sat came back to find a nice gift from the hotel, which was a nice touch well recommended hotel and staff are excellent thanks again ,Richi & Julie

Was this review helpful? Yes 1
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for writing a review about your recent stay. We are pleased that you have found all the facilities to your liking, and look forward to your return to our hotel. More

London England
Top Contributor
64 reviews 64 reviews
34 hotel reviews
Reviews in 45 cities Reviews in 45 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 9 May 2013

Mercure York Fairfield Manor We stayed here for one night on Sunday 6 May 2013. We did consider booking for two nights but were put off by some comments on Trip Advisor. Built in the 18th century, this Georgian hotel sits on a large site about four miles north of York and is easy to find by virtue of being... More

Was this review helpful? Yes 2
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
11 May 2013

Dear Guest, It is extremely helpful for us as a business when we receive reviews which highlight parts of our business where there is room for improvement. We consistently aim to provide both service and quality of the highest value, whilst looking for areas to improve. Therefore, we would like to thank you for your review, which points out certain... More

Scarborough
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 May 2013

Had a one night stop for a party. We were in the old part of the building. Room size great and facilities good. strangely we did not have a bed side cabinet on one side of the bed. There was room. breakfast was buffet style and the bacon was thick cut and delicious. Food and drinks plentiful and a good... More

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
11 May 2013

Dear Guest, Thank you for taking the time in writing a review about our hotel. It is always pleasing for us as a hotel when we receive a positive review about our business and it's facilities, in addition to the service we have provided. We certainly look forward to your return to York. More

Cambridge, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 May 2013

I booked rooms for my daughter's Hen Weekend in York and got a really good deal by booking early - really worth doing this! I called the hotel on the morning of our arrival to see what time we could check in and ask if there would be possible to use the resident lounge after dinner for some games we... More

Was this review helpful? Yes 1
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
6 May 2013

Dear Guest, It is fantastic to hear that you have enjoyed your recent occassion with us. The staff will be ecstatic to hear that you have commended their attentive service, and we will ensure that their hard work is duly rewarded. Thank you for taking the time in writing such a complimentary review about the hotel. More

Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

I have just returned from a 2 night stay at The Fairfield Manor hotel. We went for my sisters Hen weekend. The hotel is clean and nicely decorated and the grounds are lovely go for a walk in. Our room was a twin with comfy beds, nice clean bathroom with plenty of hot water. It is around a 10 min... More

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
6 May 2013

Dear Guest, Thank you for your recent review. We are pleased that we have made your weekend an enjoyable one, and your very kind comments will be communicated to all the hard working staff that have made your stay a special one. More

Stockport, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 May 2013

Overall very good and staff great. Stayed for 2 nights and opted for an upgrade which failed to deliver the following, Wi-Fi broke, no gowns, had to have charge for free movie removed and no free papers. Hopefully a lapse and will use if in the area again as a good hotel.

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
4 May 2013

Dear Guest, Thank you for your recent review. As we have recently had a problem with our wifi, we understand how vital it is in this day and age to rectify problems as soon as they happen. Ultimately, the problem has now been resolved, and we would like to apologise for the fact that this feature, along with the other... More

Knaresborough
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 29 April 2013

Stayed for a function in the hotel last week. I have attended functions in the past before it became a Mercure Hotel. It seems to be trading on its past but trying to do it on a reduced budget. Although there were going to be a large number of people booking in for the event there was only one person... More

Was this review helpful? Yes
Kevin M, General Manager at Mercure York Fairfield Manor Hotel, responded to this review
3 May 2013

Dear Guest, Thank you for your recent review. As I am sure you can appreciate, occassionally, any business is faced with an external challenge which is beyond their control. Recently, we were faced with one of these trying challenges when our boiler broke down. Needless to say, the problem was given priority and fixed within 24 hours. We would like... More

 
 
Mercure York Fairfield Manor Hotel
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Additional Information about Mercure York Fairfield Manor Hotel

Also Known As:
Ramada York
Ramada York Fairfield Manor
York Ramada
Address: Shipton Road, Skelton, York YO30 1XW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York > Skelton
Amenities:
Bar/Lounge Business Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Skelton
Price Range:
Hotel Class:4 star (4*)
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Mercure York Fairfield Manor Hotel
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