Rooms are dirty and have not been clean or done. Lots of dust and mites. Corridors are eerie and lamp shades damaged and wall paper torn.... Very run down. Even backpackers accommodation clean and comfortable. I would not even allow my dog to stay in such room. I was also totally disgusted by the extremely rude and poor customer service... More

we were looking for somewhere to stay in Preston for 2 weeks holiday. When we tried to book at Bell city it was very confussing due to 4 hotel brands in 1 complex all run by the same people. We arrived at the hotel at midnight for check in. After confussion with staff on check in, we made our way... More

The location is 20 mins from the airport & 20 mins from the CBD (or City Centre). Best way to get to town is to catch the 86 tram, but you have to buy a MyKi travel card from a local 7/11 shop. This was all told to me by the reception team who were very helpful. The room I... More

I stayed nine nights at sleep & go preston and found the room small but comfortable,my only two grizzles would be the distance from the CBD which was about 40mins on the tram,also on there advertisment they mentioned a daily free shuttle to town but every time i asked about it an excuse came up,i actually dont think it exsisted,lots... More

We stayed on floor 6 in a balcony suite. The room was well appointed - the bed was large and the mattress and pillows were very soft, the bathroom was lovely. However - the walls appear to be made from cardboard - every noise can be heard from the room next door (including someone using the toilet). The doors are... More

We booked a 1 bedroom apartment, and discovered after arriving late at night that these rooms are actually ground floor/right next to the Bar & swimming pool area. Unfortunately as the Grand Prix was also on that weekend the hotel was fully booked, and we did not have the option to move. Our air conditioning was very noisy, and we... More

I was given a ground floor room, which was very noisy and had timber blinds which were completely inadequate at blocking out the outdoor lighting - it was pretty much daylight all night. The bed was very soft and felt worn out...the toilet rocked and everything was very tired. The aironditioning unit was very noisy an there was no way... More

We were visiting family in next suburb and cannot comment on anything other than our room and parking. The room was modern, small but good design to make the most of available space and very comfortable king size bed. We arrived late afternoon on a hot February afternoon and our west facing room with the full glass wall was stifling,... More

On the first vieuw everyting looks nice, but they charge you for everyting! The wifi connection for example is very expensive!! Its clear that they want to make money! They don't clean the rooms every day, and the service is very bad! Its also very far away from the city centre, its takes you more than a hour by public... More