We have recently returned from a week at the La Arena and i did read reviews prior to going but some reviews are in our opinion not fair so we have decided to grade ours as ex hotel managers.1.. if you arrive in the evening there is one receptionist that quite honestly should not work in customer service but dont... More

This being our 3rd visit to this hotel we were looking forward to our trip despite the ownership having been changed in 2011 from Spring Hoteles to BeLive. Sadly we were disappointed. Whilst the hotel itself is still stunningly beautiful with superb gardens and flower hung balconies and a lovely atrium complete with hanging plants and fountains, spotlessly clean and... More

we have just returned from a week at this hotel,we cannot fault the cleanliness position food at this hotel.Very happy with the choice and would recommend More

My wife and I stayed at this hotel in November 2011 for two weeks and having travelled the world staying in 4 or 5star hotels we found little wrong with this hotel. Reading some of the bad reports on Trip Advisor I now find it hard to believe the persons stayed at the same hotel. Of course it is not... More

We have just returned from a 7 night stay at the Playa La Arena. As you turn into the road and stop opposite the abandoned unfinished building, I did have doubts. However when you walk in you it really is WHOA. The reception area is massive, really high with cascading plants. However, its a real shame the reception staff weren't... More

My wife and I visited here for a week from 12th January 2012. This was our 5th visit taken on the same week each year as it encompasses our anniversary and my birthday. Although no longer part of the excellent Spring Group the hotel still delivers a great experience. Here are the differences between Spring Group and the more recent... More

We stayed one week and the location of the hotel is nice. Short distance to a a beach and fantastic nature around with Los Gigantes not far away. We had all inclusive and the food was better then suspected.The problem at this hotel as in mant hotels in southern Europe, is the beds. I cant understand why they just go... More

Two weeks of relaxation in a good sized room with a beautiful view. The bathroom has both a bathtub and separate shower. The staff were very friendly and efficient, no concerns in either of these areas. The only negative we have is that there were a large number of children at the hotel, not all of them well behaved. We... More

Have stayed in this hotel many times but this my first trip since it changed hands. Staff could be a little friendlier and buffet could be a little hotter but other wise setting, rooms, public areas etc are very good. Always enough sun loungers and umbrellas. Would return. More