After reading several negative comments, I will admit to being a little nervous prior to our Holiday. I need not have worried, on our arrival we were greeted with a lovely cold glass of bubbly and a warm welcome! This warmth did not alter all week, we were really well looked after, the food was great, the hotel was spotless,... More

I agree with some of the other reviewers in that that the service is not great and the hotel should be 4* not 5. We stayed for 5 nights last week as were guests at a wedding. On the day, the food and service was ok but the wedding setting was amazing. We were there on an all inclusive basis... More

We stayed here in April on a b&b basis in a standard room.Very nice buffet breakfast, modern room with a lovely view, even though we paid no supplement. Peaceful atmosphere. The hotel is in a perfect location, just a stroll away from the marina. There you will find a few restaurants and cafes all with views of the marina. Nicely... More

Just come back after staying for 5 days. What a pity, a nice hotel but service was very poor. This is definitely NOT a 5 star quality hotel more of a three star. Nice touch with a glass of Cava upon check in but the girl with a curly hair need her attitude to be better, rude and most unhelpful!!!... More

Stayed here for a week in may with a friend and had a great time. After reading some of the other reviews on here I was a little worried....but needn't have been! Hotel was only 15 mins or so from the airport costing €20 euros. Check in was easy and even given a glass of cava each when greeted. All... More

We stayed for one week From 2nd May 2013 and were a little worried about some of the negative reviews, however we had a fantastic holiday and would highly recommend it. We were met on arrival with complimentary drinks, check in was fast and efficient, all reception staff were friendly and extremely polite. The food was excellent and there was... More

Me and my wife stayed at the Hesperia Lanzarote from the 2nd of may for 7 nights and found it absolutely fantastic in every way, the room was very comfy with a huge double bed and everything was spotless. The staff were all very friendly and could not do enough for you. We were on a b&b basis and the... More

My husband and I stayed at Hesperia during the first week in May. Overall we enjoyed our stay very much, but I would say that this is more of a solid 4 star resort rather than 5 star. It was perfect for what we wanted, which was just to relax in the spa, read a book by the pool, sit... More

We had a sea view room for a week , very nice room with huge beds . Very nice bathroom , the drains did smell a bit but if you put the plugs in the sink it stops . This is shown a a 5* hotel but by British standards its more like a 4 star . We were fully... More