This was my second visit to Winter Gardens in two years , everything about the complex is just brilliant,the apartment we rent is outstanding with everything you could wish for. The pool at the complex is thee cleanest i have ever been in and very well maintained.The controller this year was called Christos, fab guy who became my friend.The bistro... More

I booked to go to Tenerife this August and once I had read the reviews about winter gardens I was so worried and shocked. The apartment we stayed in was absolutely lovely and clean. The people that we rented from could not have been more helpful if they tried. I read loads of reviews about 'Toni' apartments and was so... More

Was sold this holiday as a five star gated community with good local entertainment ,well the local entertainment turned out to be the residents playing bowls and the CONTROLLER who anywhere else would have been called a lifeguard playing hide and seek to try and catch the kids dive bombing in an almost empty pool.This is not five star but... More

Hi I have stayed at various winter gardens apartments approximately 4 times in the last year. I am a 49 something party animal and the resort and the apartments is the best l have stayed in a beautiful village with great nightly entertainment at volare across the road. I would recommend these apartments to anyone

We returned this morning from 2 weeks at the above apartment. We were very disappointed. We booked through Bonusweeks.net with whom we have travelled before and been very satisfied. We arrived early one evening to find no reception and no one to meet us. The greeter from the local restaurant (we felt she had probably done this before as she... More

Just returned from promotional week stay in the Winter Gardens, very disappointed. Eventually tracked down person (Management Company) on the telephone (initially given wrong number - resident gave us correct one) after trailing up and down ramps with suitcases and golf clubs to give us our key (no reception) was shown to apartment. Block 5 - Apartment 87. Advised that... More

I recently had a management reply about a specific Winter gardens apt review. In the reply it was suggested I had an agenda with the management company regarding my complaint. At no point were my list of complaints acknowledged let alone dealt with in a cosidered professional manner that you would expect from a holiday rental company, the management were... More

We had the misfortune to stay in number 73, we arrived at an appartment that had no electric (for 24hrs) as the bill had not been payed, I am not sure if this had any relation to the appartment not being cleaned properly but the walls of the kitchen behind the hob were covered in food speks, there were a... More

We have just returned from a week staying at Winter Gardens in Tenerife. Firstly, I will say this was a promotional week where we had been told that it was a child-friendly, lively resort. We read other reviews and looked at pictures and all seemed well. Unfortunately, this was the case but only if you are retired, a permanent resident,... More