Firstly i dont know where they get the 5star from??? maybe its self acclaimed. hotdog sausages as a replacement for real sausages for breakfast dinner and tea. a real 5star would serve propper sausages, no waitress service, 5 star would be! A mad dash for the lack of tea cups, glasses and other things, a little like the mad rush... More

I agree this is definitely not 5 star. 3 * probably. Staff very unhelpful and some downright rude. No information when you get there. No effort given at all to make you welcome. The description of a 'fully equipped kitchen' is deceiving. We had a dishrack - no dishes. No kettle, no cups, no cutlery. No anything of any use... More

firstly this is not 5 star, 3 at most. theres an equal mix between english and german, but the hotel are apparently german run, and it shows. English are put into different blocks from German and after looking round one of their rooms theres a clear difference. Our room was very basic. two single beds pushed together with very worn... More

Hotel is hour and half coach trip from airport. You needs lots of insect repellent as we got bitten loads. Hotel is in a lovely location weather very hot. Nice shops and restaurants very close by if you go out the front and turn right. Rooms are clean and spacious but basic more 3 star than 5. Was very disappointed... More

Myself, my daughter and grandchildren (aged 9 and 7) have just returned from this hotel after a week's holiday. We paid quite a lot of money for All Inclusive but my experience of All Inclusive in other countries is far superior to what was on offer here. Firstly, the cons: This hotel is definitely not a 5 star. I would... More

The Gelina isn't the worst place I've stayed but saying that I've stayed in much better 3 star apartments. When we arrived I was impressed with the facade, the receptionist put our all inclusive wrist bands on and gave us a map of where our apartment was and what time we could eat in the restaurant and that was it.... More

We was moved to gelina due to bad weather and floods at our hotel and from what we were told we were very lucky to be moved. The drinks menu was very reasonable for an all inclusive there was alot to offer the food was really good, I wouldn't go as far as excellent but i was able to eat... More

we arrived at Gelina village at around 3.oo am to be told we had to go to another hotel and come back later in the mornng tto be given our room at this hotel, we were a bit sceptical about this as others had said how they were actually sent to Gelina mare but we were much too tired to... More

stayed there from 24th till 31st may this place is built in the middle of a marsh also there sewage system comprisies of a reedbed system that is situated within the complex and with 800-1200 people staying there u can only imagine what i suffered my once a year holiday was totally ruined otherwise it was a nice place the... More