This is our third trip to this hotel, every time it gets better! White sand beach and clear turquoise waters, excellent for children! The staff as always were outstanding, special mention go to the lobby bar, and three special people from the buffet, Luis Ceballo, Neyalis and Yamilka. We will definitely come back, thank you so much for everything! Luis... More

Back Home is the way to start our review .We have stayed at the Melia many times , but had to stay at the Iberostar Daquiri for the last 3 visits to Cuba because of the refurb and Thomas Cook pulling out of the Melia . There was nothing to complain about at the ID it is a lovely hotel... More

Hola! My many thanks to all the people who made my stay @ MCG extra special! Pedro : our server at the buffet, who always knew what beverage to serve us right & never let our glass be empty! Luis & Kiki our servers @ Ranchon, & the cook! What fabulous lunches ! Always " Cuban style " for me... More

I've had too many trips to this hotel to remember and it just seems to get better every time. The staff as always were outstanding and a special mention needs to go to Maikel in customer services who took care of us very well indeed. The food was much improved and piping hot in the buffet and the service in... More

This was my first holiday in cuba and hopefully not my last. The melia guillermo is where we stayed. The buffet has so much to choose from, couldn't fault it. The room we had was equal to anything ive had on european holidays. The friendlyness of the staff however is something ive never come across before. Everyone has a smile... More

Where does it start. This is our second year in a row to the Melia and we learn little tricks on these trips to Cuba and this was no exception, we grabbed a taxi from airport to the resort and had some great laughs with our good friends. Got to the resort, we were checked in quickly by the more... More

This was the fourth time that we've visited Cuba and this was one of the most beautiful places we've seen. The hotel was great. There was a good range of food (especially fish) and drink and the service was excellent. In a country noted for its hospitality, the staff were friendly and helpful to a degree we'd not experienced before.

I went with my family after christmas and in the March break 2013.. We had great weather both times we went there.. We stayed at the MELIA CAYO GUILLERMO and it was great.. The food was better and the staff we just as good .. They are really nice people and very friendly with our family especially when we feel... More

My family and I had an unforgettable experience at the Melia Cayo Guillermo this past week from May 3 to May 10th. 2013 They say and I've heard that the food in CUBA is not the greatest, and Im not sure why they say this, maybe compared to other countries, but I have to say the food at the resort... More