This is our second time in Cuba and this visit MUST be the worst. I travelled with my husband and 2 year old. May 11-May 18. Rooms- outdated (I can handle this) however, if something is broken, stained, has mold or smells, it should be removed or replaced. The sheets and towels had stains, which again we could have ignored... More

We had a lovely two weeks at the Sol. Good accessibility for wheelchair and someone (staff and holiday makers) were always willing to help. Hamaya and Bony in Ranchero were great and their personalities helped us to enjoy a lovely holiday. Yhani at Churro bar was fun, and Bartender and staff at Lobby bar were excellent. Theatre Bar staff were... More

We choose this lovely resort because on an earlier tour of the Cayos (Coco and Guillermo), several people praised its beach and because it was so close to Playa Pilar another superb and very unique-looking beach-think sand, islands, pine trees and cacti! Well, the beaches are superb and at low tide, you could almost walk home to Canada, but the... More

Booked with Thomas Cook for a 2 week holiday and had no problem with the tour operator - flights were good, plenty of leg room and decent food. The tour rep at the resort Ivan is local and very knowledgable. Our check in (and everyone else's) was delayed by 2-3hrs due to an issue with the linen and alot of... More

I just got back from Cuba today and had a wonderful vacation. My daughter got married at this resort and there were 32 people attending this event. I just read a previous review and it is like they were at a different resort than we were. This is not a 5 star resort but what it has is wonderful staff.... More

just returned from the sol cayo guillermo. Was lucky enough to share some wonderful experiences with some new found friends, my sis and the amazing lovely staff who work so very hard and always wear a smile. Special thankyou to Yaidal Villares the young man on beach who sang to us and works so very hard, Miguel who made us... More

Just a quick review as I can't bring mself to write a full account of our last week's stay yet as there were so many problems from first arriving and having to wait 5-1/2 hours in 100 degrees for our room, but I would like to warn you that although this hotel is probably on one of the best beaches... More

Me and my partner have just got back from a week here. We had a great holiday overall and we were very impressed with the hotel. There was a bit of a cock up when we arrived. We arrived early afternoon to the hotel but some problem with the rooms meant we had to wait around till 8pm till we... More

i stayed with my Husband at the hotel from the 22/04 - 06/05, where to begin with this hotel, it was brilliant, this was our second visit to the hotel. the staff are amazing a real credit to the hotel management. i must give a special mention to Lorents in the cubanito bar and the gardener Sixto, The beach is... More