My parents were booked at Brean Sands in a chalet for a few days (a Sun holiday). They and I have been on a few of these up and down the country over the last few years, and generally they have been great. Brean Sands was dirty, shabby and felt completely grubby. Having lasted precisely 30 minutes in their chalet... More

Having booked this as our first Sun Holiday, we were disgusted with the "Chalet" we were provided. The skirting boards were hanging off the wall, with the wallpaper following suit. The kitchen cupboards and the living room walls had some kind of stains up them. The ceiling in the bathroom was flaking away into the bath and onto the floor.... More

Would it be difficult to find out what age the traveling party are? Or what the are going there for? No. But they dont and Instead there are 17 year olds next to young family's with 2 year olds. In the rooms you can hear people next door talking, screaming and playing music etc. There's no quiet area, so people... More

Abysmal rooms, neither clean or tidy. Smaller than a tent, and less comfy than a park bench. Nothing more to add than we left after 1 night of a 3 night break. Upon arrival at reception at 8am the 2nd morning, we had to queue to give our keys back behind other people complaining and leaving. I guess this venue... More

Just arrived back from a midweek break at Pontins Brean Sands. After reading the awful reviews and also watching the 'Dont get done, get Dom' programme featuring Brean Sands, we were NOT looking forward to our break at all however I have to say, we had an excellent time!! Booked through Groupon for £59, our family of 2 adults, a... More

chalet was clean ,lots of things going on for children right next to brean leaisure .great amusement arcade.our chaler was good had two small beds had a double futon which was uncomfortable would upgrade if i was yo stay again.

Just back from midweek break with two of our children and their young families. Booking was coordinated by our daughter who got us a price of ~£90 each for a 2 bedroom apartment with free electic. Also their deal for bedding where you get to keep it is to turn down. Check-in was a little chaotic to start but was... More

We did this as a Sun holiday, having had some really good experiences in the past with the Sun breaks, but this was the first time we had tried a Pontins. The previous Parkdean and Haven holidays had been really good value. This was terrible. My 2 year old enjoyed it, but that was about the only thing this place... More

we have just come back from here...NEVER again!! we paid to stay half board the food was horrible we had to be moved 3 times 1st time the sofa bed broke and they didnt care 1 bit!!...the staff are rude i asked to have our mattrsess changed as we where all laying on springs and the woman was very cocky... More