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Maroma Resort and Spa by Orient-Express

5.0 of 5
Highway 307, Kilometer 51 | Solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
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Maroma Resort and Spa by Orient-Express
Ranked #2 of 10 hotels in Playa Paraiso
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608 reviews from our community

Traveller rating
    462
    79
    23
    29
    15
See reviews for
Families
31
 
Couples
358
 
Solo
13
 
Business
10
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW via mobile

I cannot express in words how much me and my family love Maroma. We have been 3 times and the latest was with my parents. I am 39 years old and my folks in their late 60's and all 4 of us love it so much. The staff at Maroma is exceptional. You get a sense they truly love their... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 9 May 2013

There is probably little to say that hasn't been said before in other reviews on this site; Marama is a gem. It is a lovely low key luxury hotel on a wonderful strip of beach about 30 mins away from Cancun airport. The hotel offers everything you could want from a 5 star hotel - understated luxury in a completely... More

Was this review helpful? Yes 2
Connecticut
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 9 May 2013

My husband, two sons and I stayed at the Maroma Resort and Spa for 7 nights and it was truly a little piece of paradise! From the time that we arrived, we felt well looked after and quite welcome. We were greeted with welcome drinks as we learned about the resort. Our room was not ready but they provided us... More

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Scottsdale
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 May 2013

FIrst of all, I would like to state that my wife and I have been to Maroma a total of 4 times now. Most recently last month. There are many reasons why we keep going back despite the fact that every year we try to convince ourselves to go elsewhere. We debated Hawaii, a Caribbean island, western Mexico, etc. I... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 May 2013

My wife and I went here with another couple to escape the Midwest winter. Could not have found a better place. Extremely pleasant staff greeted us. Bags were taken to our room while we checked in. Beautiful accommodations, no tvs which were not missed. No cash was needed. Did not even sign a tab or check. Just gave our room... More

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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 May 2013

My husband and I just returned from a week long stay at Maroma Resort and Spa. We were greeted by name when we arrived as well as every morning at breakfast and at the beach. Sergio was our man at the beach who took care of us by making sure we had a palapa and lounge chairs as well as... More

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boston, ma
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 April 2013

Four Seasons has nothing on Maroma-- this little gem on a gorgeous beach on Riveria Maya, an easy 30 minute drive from Cancun Airport redefines friendly, worldclass service, elegant surroundings, extraordinary food and an over all exceptional vacation experience. Hotel never feels crowded and you feel like you are among friends.It's truly a special spot and one of those rare... More

Was this review helpful? Yes 3
Little Silver, New Jersey
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 April 2013

The Resort is absolutely beautiful. The beach is gorgeous. We stayed at the Rosewood Mayakoba last year and i prefer the Maroma Resort but the service was much better at the Rosewood. Twice i did not receive my meal while the rest of my family did and my husband and I were ignored a couple of times at the bar... More

Was this review helpful? Yes 3
New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 March 2013

We have been going to Maroma Resort and Spa for the past six years - because, for us, it is so welcoming, the service is excellent, and you cannot beat the beach and water. From the minute you arrive, they greet you with "Welcome to your home." All of the staff greet you by your first name, and they make... More

Was this review helpful? Yes 2
Alabama
Top Contributor
68 reviews 68 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 30 March 2013

From the time you drive up and see the incredible entry way and take the first sip of your complimentary margarita, you know you're in a great resort. Check in was quick and easy. It's hard to express the tranquility of the property. Even when the resort seemed to have lots of guests, you never felt crowded or rushed. Breakfast... More

Was this review helpful? Yes 2
Secrets Maroma Beach Riviera Cancun
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Additional Information about Maroma Resort and Spa by Orient-Express

Also Known As:
Maroma Resort And Spa By Orient-Express Hotel
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma
Maroma Resort
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Maroma Resort And Spa By Orient-Express Playa Paraiso, Mexico - Riviera Maya
Address: Highway 307, Kilometer 51 | Solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Playa Paraiso
#2 Luxury Hotels in Playa Paraiso
#2 Top resorts Hotels in Playa Paraiso
#2 Family Hotels in Playa Paraiso
#2 On the Beach Hotels in Playa Paraiso
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Welcome to Maroma Resort and Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. ... more   less 
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Maroma Resort and Spa by Orient-Express
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