Just returned from this hotel, booked on the scenario that Rui is a safe bet and you know what you get. The hotel itself is the usual: clean, tidy, reasonable rooms, reasonable food and reasonable staff. 1. The hotel is too big. It was actually two hotels now merged into only 1 by virtue of a bridge. We were located... More

We stayed at this hotel for 1 week in 2010 and loved it. The food was wonderful and the rooms were fantastic. Swimming pools were well kept and the pool bar was fab! The hotel was rather large and very easy to get lost in. There were pool tables, football tables and a large kids playground. There was also a... More

This RIU hotel was first class. It is on a huge site with many rooms isolated from the main building and facilities.Restaurant gets busy at peak times - especially breakfast. Main bar is open to the wind which in late Jan/early Feb was unusually cold requiring a few patio heaters to be put out. Very friendly/helpful staff . Hotel layout... More

we have been to a few Riu hotels in the past with never a problem. This one was booked through Tompsons. The Hotel was good and large with plenty of rooms, Pools were good although some were very cold. As usual you have to get up early to get the pool side chairs as they are soon snapped up. There... More

Location - right opposite the beach. If you go out of the terrace gate and turn right there is a local supermarket and bars a few minutes walk away. Turn left and there are bus stops to Puerto del carmen, Playa Blanca, Arreciefe, and Costa Teguise,as well as supermarkets bars etc. The buses do get extremely full so be prepared... More

Once again we have visited this hotel, we find it more than adequate as a base to explore the surrounding area and a good starting point to explore the whole island, as in previous reviews i have done for this hotel you can not fault the staff and their willingness to help and advise, the room we had was the... More

We have just had a very enjoyable week in Pueto del Carmen. We were very pleased with the hotel. Food, accommodation, animation, service were all very good. The only drawback is that the hotel has two buildings joined by a long bridge. We were in the main part where most of the facilities were, reception, restaurants etc. so for us... More

Had a lovely week here 15-22 Jan. We asked for a room with carpet on the Palace side and got it - although we didn't have any afternoon sun. AI was pretty good but with no international brand drinks as in some RIUs. The serve yourself drink stations are a good idea and prevent a long wait at the bar.... More

We booked this all inclusive holiday just a week before travelling; our first stay in Lanzarote.The hotel is well located -not too far from the airport, on the bus route to Arrecife, Puerto Carmen, Playa Blanca etc, and facing a pleasant promenade and what is probably the biggest sandy beach on the island. ' All inclusive' means that you can... More