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Grupotel Cinco Plazas

Calle Anzuelo, 56, 35510 Puerto Del Carmen, Tias, Lanzarote Spain
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Traveller (1454)
360
Panoramas (10)
Room & Suite (394)

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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#48 of 84 hotels in Puerto Del Carmen
Location
Cleanliness
Service
Value
GreenLeaders Silver level

Welcome to Cinco Plazas, your Puerto Del Carmen “home away from home.” Cinco Plazas aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Walk from Puerto del Carmen to Puerto Calero (1.9 mi), located nearby, makes Cinco Plazas Lanzarote a great place to stay for those interested in visiting this popular Puerto Del Carmen landmark.

Rooms at Cinco Plazas Hotel offer a flat screen TV, a refrigerator, and a kitchenette providing exceptional comfort and convenience, and guests can go online with paid wifi.

24 hour front desk and currency exchange are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special.

Travellers looking to enjoy some tempura can head to Lani’s Cafe Restaurant, Taberna De Nino, or Asia Delicious. Otherwise, you may want to check out a French restaurant such as Restaurante Montmartre, Restaurant El Marinero, or Tipico Canario Lanzarote.

If you’re looking for something to do, Old Town Harbour (1.2 mi) is a nice way to spend some time, and it is within walking distance of Cinco Plazas Hotel.

Cinco Plazas puts the best of Puerto Del Carmen at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Wifi
Pool
Poolside bar
Game room
Entertainment staff
Children Activities (Kid / Family Friendly)
Outdoor furniture
Sun loungers / beach chairs
Outdoor pool
Restaurant
Breakfast available
Snack bar
Evening entertainment
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Housekeeping
Private balcony
Safe
Seating area
Sofa
Kitchenette
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, Spanish, Catalan, German
2,512Reviews761Q+A100Room tips

Reviews
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Nick C wrote a review 13 Mar
Leek, United Kingdom6 contributions12 helpful votes
Stayed in PDC many many times but first time staying here.Lovely apartments cleaned every other day.Plenty for the kids to do with splash pools and smaller kiddies pool....a large heated pool was great. Reception staff were brilliant particularly the lady who booked us in and checked us out ....look no further 😎👍
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded yesterday
Dear 334nickc, Thank you for your booking and for sharing your feedback. We are very grateful to you for valuing so positively the cleanliness, our facilities and our staff. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emmsy44 wrote a review 13 Mar
Derby, United Kingdom40 contributions23 helpful votes
We only stayed for 2 nights for my husband’s 50th, but we had a great time. Reception staff friendly & attentive. Our apartment was huge & we got the sea view & upper floor as requested. Great location for the main strip. We would definitely stay again if we returned to Lanzarote.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded yesterday
Dear emmsy39, Thank you for your comment and sharing your feedback. We are so grateful for your great appreciation of our staff, our apartments, and your desire to stay at our complex again. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mary Pat F wrote a review 5 Mar
Albany, Wisconsin12 contributions4 helpful votes
I am writing this review although I am not staying at this property - I was in a bad spot a few weeks ago, late for an appointment, rain and trying to hail a taxi - I went in to this hotel and the Sylvia at the front desk called one for me - I SO APPRECIATE her! I did not have the correct country code in my phone....
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 1 week ago
Dear 442marypatf, Thank you so much for appreciating the kindness of our staff. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fiona Bayne wrote a review 3 Mar
7 contributions
Fantastic appmts & well serviced. We had a massive two bedroom appartment...spotlessly clean & lovely furnishings.The only complaint I have is where we were....it didn't get any sun & was extremely windy!!( the appmt was opposite the"spash pool" which had been filled in with cement
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 1 week ago
Dear Azzzzzzzx, Thank you very much for your review and for staying in our apartments. We are glad to hear that you enjoyed your vacation. For a few years now in Plaza Amarillo we have had a Splash Pool, for the enjoyment of all. Looking forward to welcoming you back. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hayley J wrote a review 1 Mar
Callington, United Kingdom13 contributions17 helpful votes
Second time staying at these apartments. We had a quiet room 3128 with a no exit pass us which great. Apartments are spacious and equipped with enough cooking facilities for rustle up light lunches. Good WiFi and English channels on TV, handy when the temperature dropped in the evenings. Staff were friendly and complex kept clean. The location is the seller for us as well because only a short walk to the front. Found the bed topper mattress difficult as it always ended up hanging over the edge of the bed no matter how many times one made the bed. Will return again as good value for money
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 2 weeks ago
Dear 512hayleyj, Thank you so much for your comment and for sharing your feedback. We appreciate you re-booking your vacation in our apartments and for how highly you value the location, our apartments, staff, cleanliness, wifi. Looking forward to welcoming you back. Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Justiina J wrote a review Feb 2024
6 contributions
The internet in the rooms and public areas work well. I spent a week working from Cinco Plazas. Had no problems. Breakfast is worth the money. Friendly service and clean place. Would stay again. Great ac and location. A lot of good restaurants near by.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 3 weeks ago
Dear 465justiinaj, Thank you very much for your review and for staying in our apartments. We appreciate you rating so highly the wifi in our community, the friendliness of our staff, cleanliness, location and breakfast in our restaurant. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The Ungers wrote a review Jan 2024
Oslo, Norway4 contributions1 helpful vote
Terrible hotell! The staff is the worst we have ever met,we stayed for 3 weeks and we can not express how terrible it was. First week we got a room next to the emergency exit which everybody uses, and everytime an alarm went off; we felt as if the 3rd world war started. We asked from day one to change room but they did nothing - they do not care. Asked everyday and after 8 days we got another room - which also smelled as you lived in a room filled with asbestos. Overall a disappointing hotell. This hotel has to be taken out of several commercial agents. The food is horrible and the hotel is so old and dirty. Not to forget the cleaning program - hairs from former tenants are included. So turn on the air condition, then you will not smell the asbestos. The most satisfying thing is when you go to the reception and tell them: "we are checking out".
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 22 Jan 2024
Dear patrickIP74900W, Thank you for your review and for staying in our apartments. We are sorry that your expectations have not been met and what you tell us about the noises. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maureenc wrote a review Jan 2024
49 contributions11 helpful votes
Just about to leave after a 3 night stay. Perfect position, about 10 min walk from the seafront, bit of a hill but not as steep as some. Plenty of amenities close by. Nice clean apartment, 2 balconies, good shower and comfy bed. Was a last minute stay for me due to my friend having an accident and having to go to hospital, but felt quite safe on my own and would return in the future for a proper holiday .
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 16 Jan 2024
Dear Focusx, Thank you for your comment and sharing your feedback. We truly appreciate how highly you have rated the location and cleanliness in our apartments. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OlaWallin wrote a review Jan 2024
London, United Kingdom475 contributions3 helpful votes
5th time I stayed at Cinco Plazas and obviously enjoy it. A great location, marvellous breakfast buffet and an extra shout out to Silvia at the front desk. A pool big enough for morning laps, next to a huge grocery store, a well equipped gym and bike rental. Easy to commute with public transport for any kind of day trip. A 5 minute stroll to the beach and just 20 minutes with the local bus from the airport. The apartments are quite big and price worthy.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 14 Jan 2024
Dear OlaWallin, Thank you for your comment and for sharing your feedback. We are glad to hear that you have enjoyed your vacation and we thank you for how well you have valued the work of our staff, the location of our apartments, the dimensions of our apartments, our swimming pools. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cocklefamily2015 wrote a review Dec 2023
Bristol, United Kingdom5 contributions9 helpful votes
Cinco plaza is in a great location, close to restaurants, bars and the promenade, and have a lovely supermarket right next door. The rooms are spacious, bathroom nice and big, beds are comfortable, and the kitchen has a fridge and two hot plates but no oven. Swimming pool area is kept clean, loads of sun beds, and the snack bar there does good food, drinks and ice creams. Staff very friendly and helpful. The only thing I would say is the towels need replacing and new ones brought, the towels are old thin and we had a few what was all frayed around the edge.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Jonay Afonso, General Manager at Grupotel Cinco Plazas
Responded 1 Jan 2024
Dear Cocklefamily2015, Thank you for your comment and sharing your feedback. We appreciate the great review you have posted about our apartments especially highlighting the location, the spaciousness of our apartments, the cleanliness and friendliness of our staff. Looking forward to welcoming you back. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€86 - €131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cinco plazas hotel puerto del carmen, cinco plazas puerto del carmen, cinco plazas lanzarote
LOCATION
SpainCanary IslandsLanzaroteTiasPuerto Del Carmen
NUMBER OF ROOMS
232
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRUPOTEL CINCO PLAZAS - UPDATED 2024 Hotel Reviews & Price Comparison (Lanzarote) - Tripadvisor

Frequently Asked Questions about Grupotel Cinco Plazas
Which popular attractions are close to Grupotel Cinco Plazas?
Nearby attractions include Betty Boops Show Bar (0.2 km), The Bucket List (0.2 km), and La Delicatezza Cocktail Bar (0.3 km).
What are some of the property amenities at Grupotel Cinco Plazas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a poolside bar.
Which room amenities are available at Grupotel Cinco Plazas?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Grupotel Cinco Plazas?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
What are some restaurants close to Grupotel Cinco Plazas?
Conveniently located restaurants include Mini India, The Viking House , and Everest Indian Restaurant.
Are there opportunities to exercise at Grupotel Cinco Plazas?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Grupotel Cinco Plazas?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Grupotel Cinco Plazas?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.
Are there any historical sites close to Grupotel Cinco Plazas?
Many travellers enjoy visiting Barco Telamon encallado (14.0 km), Plaza León Y Castillo (9.6 km), and La Molina - Gofio (9.3 km).
Is Grupotel Cinco Plazas accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.