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Pomeroy Inn & Suites

5200 North Access Road | Box 756, Chetwynd, British Columbia V0C1J0, Canada
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Pomeroy Inn & Suites
Ranked #3 of 4 hotels in Chetwynd
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26 reviews from our community

    Trip type
Traveller rating
    8
    6
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    5
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Date Rating
Victoria, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 8 April 2013

Nice hotel with alot of room and kitchenettes. The staff is friendly but young and inexperienced. I found my room very comfortable and slept well every night. The free breakfast is pretty good. Some more variety in the hot food area would be great. The have a guest pizza night on Wednesday which is a nice touch!!

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PomeroyCHTGM, General Manager at Pomeroy Inn & Suites, responded to this review
12 April 2013

Thank you so much for taking the time to post a review. We are continually looking for ways to improve our Property, and it's feed back from our guests that lets us know what there is still left to do. We look forward to seeing you next time! Thank you, More

Carstairs, Canada
1 review
2 of 5 stars Reviewed 19 March 2013

So we were greeted at the desk by two girls who made us feel like checking in was just an annoyance. They were not familiar with checking in or what the hotel has to offer. The rooms were clean and nice but my television didn't work the way it should. The lodgenet would restart constantly. Everyday the girls at the... More

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PomeroyCHTGM, General Manager at Pomeroy Inn & Suites, responded to this review
20 March 2013

Dear Scott1481 Thank you for taking the time to post your reveiw and bring this to my attention. Any guest feed back gives us the opportunity to train and improve. I apologize that your experience was less than positive or did not meet your expectations. I can assure you that this is not our standard. I have adrssed your experiences... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 February 2013 via mobile

This place is amazing. Staff was great. The rooms are outstanding. Sure makes living in a hotel 4 days a week a lot easier. I would recommend this hotel to everyone. The only thing I would change is a hot breakfast but the manager told me this is happening in the near future. I'm pumped. And what other hotel offers... More

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Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
15 February 2013

Thank you so much for your lovely review. Our staff prides itself on great service and a beautiful clean Hotel. We are so glad that you enjoyed your stay with us and look forward to your next visit. More

Dawson Creek, Canada
1 review
4 of 5 stars Reviewed 1 February 2013

A very nice hotel - rooms were clean and tidy. The staff was friendly and very helpful. Having a breakfast room makes life so much easier. It is a great place - especially for an overnight stopover. Chetwynd is a lovely little town. Wonderful views.

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Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
4 February 2013

Dear valued Guest, Thank you very much for your kind words and for taking the time to give us a review. We are glad you were pleased with our clean and friendly Hotel and the continental breakfast. We look forward to you staying with us again in the future. More

Prince George, Canada
1 review
5 of 5 stars Reviewed 11 January 2013

This past week I stayed in the Pomeroy Inn & Suites In Chetwynd, British Columbia. I was travellng through with my family, and we were all really tired. The front desk staff was very efficient, checked us in quickly, and were very pleased with the room that we got. It was in excellent condition, very clean and perfect for my... More

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Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
14 January 2013

We appreciate the fact that you took the time to give us such positive feedback. To often nowadays you only hear from guests who were not happy with some aspect of their stay. We are very proud of how clean our rooms are and the fact that we are the only Hotel in Chetwynd with a pool, waterslide and Hot... More

Prince George, Canada
1 review
5 of 5 stars Reviewed 9 January 2013

i had a great experience with this hotel. I found it was very clean the staff was very pleasant and helpful. having a pool was a great feature as well. i would recommend this hotel to anyone heading to chetwynd.

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Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
14 January 2013

Thank you for taking the time to give us a feedback on your recent stay with us. We take great pride in the cleanliness of our Hotel and in the friendliness of our staff. It is always our mission to ensure that every guest has a great stay and that we do everything within our power to ensure that they... More

Little Prairie, British Columbia, Canada
1 review
5 of 5 stars Reviewed 9 January 2013

I've stayed this Hotel many times as I am local and have used it for numerous family gatherings and functions. The staff are always very accommodating. We always enjoy the hot tub and pool and their beds are very comfortable. They also serve waffles with the breakfast that are always a hit.

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Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
14 January 2013

Thank you for taking the time to give us your feedback. Quite often you only hear from people if they are not happy about some aspect of their stay so it is very gratifying to hear from those who wish to tell us when we get it right. The Staff in Chetwynd are trying very hard to make every guests... More

Peace River, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 January 2013 via mobile

As this was a pomeroy we expected service, cleanliness, a decent breakfast. We got: The felling that we were unimportant at checkin; a room that smelled like it had a history of smoking c/w cigarette burns on BR counter. Our maid was thorough, but the hotel floors and elevator were filthy. Wet towels strewn around pool area with no fresh... More

Was this review helpful? Yes 2
Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
14 January 2013

Hi, and thank you for taking the time to give us feedback on your recent stay. I am very sorry that you felt that you were unimportant at checkin. All of our guests are very important to us, and as we only have one terminal on which to check people in on, if it is busy there may be a... More

Fort Nelson, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 8 December 2012

Staying one night -36 c outside, their hot tub doesn't work... Their Internet doesn't work... Clean nice rooms but come on... We didn't pay a premium price for half service...we normally enjoy staying at the pomeroy, their beds are awesome but for the want of some basic things our stay was lame.... No Netflix ... Or even charge me for... More

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traveling-with-wendy, Regional Manager at Pomeroy Inn & Suites, responded to this review
11 December 2012

Thank you for taking the time to give us a review of our Hotel. We are really pleased that you found our rooms clean,quiet,comfortable and the staff friendly and helpful. Unfortunately when you arrived the Hot tub was down as Hotel was waiting for a part that had failed to be shipped. Chetwynd being out of the way a bit,... More

Alberta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 December 2012

The room was nice but not the one that we had booked a month prior. We arrived and rooms were not ready, so we returned in an hour and this time not only was the room not ready, but they did not have the kitchenette as was booked. I am so disappointed in this place that I am ready to... More

Was this review helpful? Yes
Wendy_Tucker, Regional Manager at Pomeroy Inn & Suites, responded to this review
5 December 2012

Thank you for taking the time to give us such valuable feedback. We have looked into the matter and our manager will be contacting you directly to discuss your issues with you. If you ever have any issues in the future please do not hesitate to stop by the front desk at the Hotel and ask to speak to the... More

 
 
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Additional Information about Pomeroy Inn & Suites

Address: 5200 North Access Road | Box 756, Chetwynd, British Columbia V0C1J0, Canada
Phone Number:
Region: Canada > British Columbia > Chetwynd
Amenities:
Business Centre Fitness Centre Free Breakfast Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Chetwynd
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