We have come to these apartments regularly over the past 15 years always at easter time. we always book privately as the apartments are better. for our family of 4 we have 2 bedrooms, 2 bathrooms, 2 balconies. there is a spiral staircase to the second bedroom, bathroom and balcony. we don't spend too much time in the apartments so... More

Booked this hotel/apartment for a week through Aronosol in London, booking process very smooth. We stayed in a traditional apartment overlooking the pool. The room was basic but clean and comfortable. Had self-catering facilities which is useful as there was a shop and some big supermarkets nearby so didn’t need to go out for food every night though the hotel... More

Spent 7 nights in a 2 bed room appartment. 2 adults + 2 cildren (9 +14) Good facilities, though we could have used a little more cleaning of the appartment during our stay. Nice layout with two big balconys. Only chairs and tables on one of them but we just rearranged it our self :-) Very nice staff and the... More

The apartment is located within the inner ring of properties and it located on the third floor. Access to the apartment is via a maze of narrow staircases. The grounds for the complex were immaculately kept and could not be faulted in any way. The pools all looked lovely and clean and were obviously well cared for. One of the... More

I have stayed in both the studio building and the apartment side of this complex. My first experience was in 2008 as a treat for my 60th birthday staying in the studio part. I came back 2 years later with my wife in the apartment part. Both are vey well designed with great confort. The studios in particular which are... More

Spent 4 nights staying with my parents who come here every year although they do book their apartment through a private owner which I think helps rather than through an agent. The apartment was on the ground floor overlooking the pool. Lovely and clean and modern, the terrace got the sun and shade all day which was good as I... More

Spent 7 nights around New Years at HG Cristian Sur with my husband. I've booked that place before reading reviews here so was a bit worried about the quality of the resort but it turned out good. I did request a quite pool view apartments prior to out visit. Ended up with a ground floor, road facing room on the... More

Definitely wouldn't return, first day we got into the apartment the floor was full of dust/hair and the cutlery was not clean at all ! I think during the whole stay the cleaner did come daily although we felt even though the floor etc had a going over the balcony not once was cleaned, there bird doings all over the... More

Stayed here for Christmas 12 years ago and loved the place, however times change as do our experiances and expectations. I decided to visit Tenerife for Christmas again and as I'd been happy at the Cristian sur some years ago I booked there again, with Direct Holidays. The first thing I noticed when I went in the apartmarnt was cracked... More