I recently stayed at Novotel Malpensa Airport in early May. I chose it because of its proximity to the airport and the generally favorable reviews it's received. The hotel's air conditioning was broken! The room was extemely hot (over 90 degrees). The manager sent up a maintenance tech. He was unable to repair the problem. I switched rooms twice but... More

I stayed at this hotel for one night before my return trip to the U.S. after a transatlantic cruise and a week and a half in Tuscany. The Novotel Milano Malpensa definitely exceeded my requirements and expectations. Here are the reasons why I particularly enjoyed my stay: 1. Contrary to some comments I had found on TripAdvisor, the hotel’s complimentary... More

The directions given by the official site of the hotel are completely irrelevant. Following them and despite the use of our navigation system it took us about one hour to find the hotel. It is a quiet hotel located about 10 drive minutes from the Malpensa airport. There was a complimentary shuttle bus service every 30 minutes to and from... More

Very nice new hotel with a shuttle that runs every 30mins to the Malpensa Airport. Staff were friendly and helpful. Rooms were very nice with good size bathroom. We will stay again when we fly out of Malpensa Airport later in the year. Breakfast is fairly basic, not much hot stuff available, but plenty of cereals, boiled eggs, meats and... More

we stayed a party of 23 family grandparents children and grandchildren-the rooms are very comfortable -the bathrooms are very good -bathtub+shower !!!we had even coffemachine in our room-the grandchildren were very happy with the small game room near the lobby .

I stayed in the Novotel Malpensa for one night, having flown to Milan from Dublin. My two daughters and I shared one room, while my father stayed in an adjacent room. We cannot fault the hotel itself in any way, especially as we had got our rooms at the attractive price of €50.50 each. Even paying more than this, however,... More

Super hotel close to Milano Malpensa Airport. All staff expressed true awareness of the hotel being an airport hotel in the service provided. I.e. quick check-in/check-out facilities, quick and flexible restaurant services already from early in the morning, and free airport shuttle service also starting very early in the morning. Only dilemma is that Malpensa is not close to Milano,... More

17€ Club Sandwiches and fungus in the shower are not a good combination. Three days after requesting it to be cleaned, it remains the same and one still has to shower with flip flops on. Otherwise the room is clean and comfortable. Room service is expensive for the quality.

Free shuttle to and from the airport. Not much in the area, but the on-site restaurant was fine for the night before our early morning trip. It had vegetarian options and an entire gluten free menu (cibo senza glutine!). Clean, big bathtub, comfortable bed. Rooms were larger/"American" size. Nothing exciting, but restful for that exhausted night before you leave. The... More