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Ocean Pacific

4.5 of 5
25 Surf Parade, Broadbeach, Queensland 4218, Australia
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Ocean Pacific
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142 reviews from our community

Traveller rating
    107
    25
    8
    2
    0
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Families
56
 
Couples
52
 
Solo
2
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Caloundra, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Faultless resort, booked on their website after reading reviews and were definitely not disappointed. We stayed in a 1 Bdrm apartment it was very well maintained and very clean. Location is great we walked to pacific fair & only couple mins into Broadbeach for restaurants galore. Staff were very polite and we have re-booked in again.

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Albufeira, Portugal
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 May 2013

My husband & I spent 3 nights at Ocean Pacific last week....our only regret is that we didn't stay longer. Our 2 bedroom apartment was on the 18th floor & had the most incredible views of the ocean..as well as up & down the coast. We did not turn the television on once, we would just sit & watch the... More

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Anglesea, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

Otherwise known as the paint chart building (blue/aqua) this was a fantastic place to retreat for some R & R. Great rooms, fully equipped with all kitchen and bathroom needs. Clean, quiet with friendly, helpful staff. Excellent location with easy walk to the beach, shops, casino cafes and restaurants. Position, position, position! Gym, pool, spa and BBQ area fantastic for... More

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ipswich
1 review
5 of 5 stars Reviewed 7 May 2013

My partner, I and our 2 children stayed here for 3 nights in a 2 bedroom 1 bathroom apartment on level 15. From the moment we checked in to the moment be checked out everything was perfect. The room was modern, clean and had amazing views. The pool and spa was sparkling clean along with the bbq area. The games... More

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Toowoomba, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013 via mobile

We are currently staying here at Ocean Pacific for a conference at the nearby conference centre. From the first phone call made months ago, the service from managers and other phone staff has been second to none. We had originally booked a 3star apartment in Broadbeach which was very ordinary. However I stumbled across an amazing price on a holiday... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
3 May 2013

As mentioned previously, we are a family run business dedicated to delivering the best service we can to our guests. We strive to prove that we always have our guests best interests at heart. It is very gratifying when these efforts are genuinely recognised in such a positive way. Sure there will be times when we slip up, but this... More

Melbourne, Australia
1 review
3 of 5 stars Reviewed 27 April 2013

Be careful if you turn up on a public holiday as there is no one at reception, so you have to babysit your bags until check in time at 2pm. And frankly, they don't care, they put you through to telemarketers who instructs you to collect your keys from a safe - not a human in sight! In addition, it... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
30 April 2013

We are a family run Resort and not part of a Hotel chain, and are open 7 days a week except public holidays. Yes we are closed on the main national public holidays (such as Christmas Day, Good Friday and Anzac Day) out of deep respect for the significance of these days and it has nothing to do with any... More

Umina Beach, Australia
1 review
4 of 5 stars Reviewed 26 April 2013

we stayed at ocean pacific on the 12th floor in April 2013. fantastic views, with nothing blocking your view to the beach. walking distance to the beach and restaurants, pacific fair and Jupiter' s casino. the apartments are very modern and spacious and very quiet. the only thing i did not like about the bathrooms where the showers with no... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
30 April 2013

Thank you for the wonderful feed back it is very much appreciated. Yes unfortunately the design of our modern frameless glass showers can be problematical. We invite any guests encountering any problems at any time to request additional towels and bath mats from Reception which will be complimentary for getting around any inconvenience or safety concerns. More

Geelong, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2013

After finding a great rate on booking.com and reading positive reviews we spent 7 nts in 2bed 2bath apartment. Rooms were very spacious even with a porta cot in the main room. The second tv in room was a bonus. Bathrooms were also large. The pool/bbq area was great. Used bbq's a couple of times and they were always clean.... More

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See 3 more reviews by mj02 for Broadbeach
OceanPacific_11, General Manager at Ocean Pacific, responded to this review
30 April 2013

We sincerely thank these guests for their positive endorsement on most aspects of their stay. We certainly seemed to have slipped up on the quality control on this apartment from our Housekeeping Team and have discussed what must be done to avoid a repeat of these failures. The point about our spot light is a valid point and we have... More

Sydney
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 April 2013

Just stayed for 8 nights in a 2 bedroom 2 bathroom apartment on level 17 as a family of 4. Our expectations were high based on pictures and reviews, but they were spot on. As we stayed for 8 nights, the room was serviced mid-stay. We used the kitchen facilities, pool BBQs, internal laundry and dryer, pool, spa and sauna.... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
23 April 2013

It is always gratifying when guests take the time to provide feedback. So a big thank you. We value all critiques and pass them on to our staff for pats on the back when deserved which are really appreciated. Importantly, where we have dropped the ball, we use this as motivation for staff training and quality control. Our No 1... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 April 2013 via mobile

Really enjoy staying at the ocean pacific. Maintenance, housekeeping and front counter and management staff are all friendly and exceptionally helpful. The rooms are designed to all face the beach and balconies have partitions so that you are separated from neighboring balconies which cuts down noise. The carpark is easy to navigate and the pool and BBQ facilities are always... More

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See 2 more reviews by Coffeeaddict9 for Broadbeach
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Additional Information about Ocean Pacific

Also Known As:
Ocean Pacific Hotel Broadbeach
Ocean Pacific Hotel
Ocean Pacific Broadbeach, Gold Coast, Australia
Address: 25 Surf Parade, Broadbeach, Queensland 4218, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 33 Speciality lodging in Broadbeach
Price Range: €€
Hotel Class:4.5 star (4.5*)
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Ocean Pacific
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