when arrived off a late flight the lady at the desk was expecting us with a packed lunch, nice touch. Lots of pools very freindly staff food was good for the star rating plenty of choice. Dont like loud noise what we couldnt help or use sister hotels all inclusive, not enough bars either. kept very clean not great entertainment... More

Food from ...hell. My son could only eat the pasta, and even the pasta was overcooked!!! They told us that it would be a childrens menu...it was the same, but in smaller bowls... Overcooked, raw or charred chicken. 8 different sauces every day, using the same bowl at lunch as at dinner. Not fresh at all. Everything looked nice, but... More

I have no idea what other ppl's expectations are - reading the reviews days before jetting off I was dreading my holiday. The Best 10 days ever, the accommodation was spot on endless pools to choose from (one in every apartment block) and a huge main pool. Went All Inclusive no complaints at all buffet style meals enabling you to... More

This hotel is a terrible layout, you get NO information, we went all inclusive, but the treck to the bar for a drink was ridiculous ! the main pool is okay, but we were situated by a small pool.. the gym has no air con, the receptionist is ignorant.... the beach ...is MILES away... but once there its really nice,... More

What a shame the management of this hotel don’t invest a bit more in the comfort of guests. As a 3 star hotel, I wasn’t expecting luxury, but I’ve stayed in many other 3 star apartments, and they are not comparable. I’ll start with some positives. The apartments are comfortable and fairly well equipped with what you need for a... More

Reading some of the other reviews before my holiday, I had to admit I was looking to it with trepidation but when I got there, I was pleasantly surprised. The hotel areas were very clean and well presented, and there are a number of pools that guests can use, either by the apartments where it can be quiet and relaxing... More

myself and husband and 7 year old and 13 year old were staying here for 2 wks, the room was very clean and the maids kept this very clean too, a few things though we kept getting locked in the bathroom so when we reported this to reception they were already familiar with this and gave us a pin, in... More

My family and I included My husband our daughter age 6 and 2 teenagers and my mum-in law. The hotel is very clean however the rooms are in need of a refurb including the bed linen. Mine had 4 holes in the top cover then i discovered that one of out towels suplied had a great big hole. Not the... More

This was my first experience with all inclusive and so my expectations may have been unrealistic. However, for what it is worth, this is my opinion. Firstly, the good points. This hotel is kept immaculate. The grounds, the hotel communal areas, pool areas and rooms are spotless. There is a daily maid service. In fact, I found Lanzarote completely spotless... More