Well the rooms are really nice. A bit small but good quality. Maid service 5 times a week which was good too. The waiters in the hotel work really hard, some of them are there all day for a few weeks with little days off but however they still manage to provide a positive attitude towards guests. There isn't a... More

Arrived home this morning from this resort. It was a fab holiday, loads of sunshine, some breeze but mainly 30 degrees plus. Thoroughly recommend and would return tomorrow. The apartment was absolutely fine, suited us, kids bed/sofa was small and a bit noisy but fine for little ones to lay on. The apartment wasn't cleaned as often as I would... More

We have been to numerous AI hotels and believe me this place is fine. Of course you get the habitual moaners who will complain about anything however we all really enjoyed it. Firstly I would like to comment on some of the negatives posted previously. Yes there isnt any air con however it states that in all brochures etc so... More

My family andI are due to stay here for two weeks from 21st July. I am gluten intolerant. Has anybody with food allergies stayed here? Can gluten free bread and sauces be provided. Is the food labelled at all? Many thanks to anyone that responds

Stayed here form 2nd May - 9th May. Wasn't long enough, we should have booked at least 10 days. This was a perfect resort for a family holiday, we really couldn't fault it. We were a group of 8, 4 adults and 4 children aged 3, 6, 6 and 8. There's something there for all ages. We bought the holiday... More

Stayed in April, family of four. Having been told just 4 weeks before our holiday that the Flamingo Beach hotel was shut for re-furnishment we were allocated the Lanzasur instead. First Choice were absolutely useless throughout and our next holiday will be booked with another operator!! Arrived to a not so impressive looking hotel from outside - we were last... More

We're off to stay here for 2 weeks on june 16th and I am really worried about the reviews regarding no air con, so much so that I am thinking of changing location's. How much of a problem is this lack of air con and do the fans that u can hire provide any relief from the heat?

This hotel is adequate, generally fine for families with young children. I say “generally” as there are several negatives to be closely considered before selecting this hotel. I’ll come to them later. We were in a party of six, with two small children, on All-Inclusive basis, from April 21st to 28th 2013 Arriving at the front door, the hotel looks... More

After just returning from a week at the Lanzasur I have to say despite some negative reviews me and my family had a fantastic time. The rooms are perfect and cleaned regularly. The grounds are always impeccable. We went all inclusive and on our late arrival were told that the restaurant was kept open for us to have something to... More