second year at this hotel and only one complaint in the evenings small children were allowed to run around and scream at the top of there voice with no parental control what so ever as the hotel caters for many OAPs it is only a matter of time before an accident happens if you take your children to this hotel... More

We were here (couple aged 38 & 40) 4yrs ago for 4 days and it wasn't too bad however second time around very dissapointing!! The staff are quite ignorant both at reception and especially at the bar. The bar area is very uninviting and there is a ridiculous system of 2 All Inclusive cards you have to show at the... More

There are some pretty rough reviews on here of this hotel, so I was a bit worried about what we may encounter upon arrival. Didn't need to worry. Check in was fine, reception staff were helpful (issues with room allocation, keycards) and we were given all the information we needed about the all inclusive system and the facilities in our... More

Sadly our stay in H Top Pineda Palace was very disappointing. The reception staff were inattentive and couldn't be bothered, the food was absolutely disgusting with the result that we ate out most of the time, after attempting to eat the food provided, and it was always cold; no water served with meals anymore unless you pay. We thought it... More

We paid £240 each for a 4 night all inclusive break which included flights, luggage allowance and transfers. We read the reviews and decided the hotel was in a reasonable area, it was clean - which We never compromise on - and the rooms seemed to offer a fair amount of comfort. For the price we paid, we were happy... More

This is not a holiday hotel its a spanish retirement home not literally but very much like it!! we didn't get any information when we arrived and had to find everything our self!! Staff:Reception staff quite rude and very unhelpful and always sighed every time we asked a simple question which i found very rude, the restaurant staff were slightly... More

i stayed for a week with my teenage daughter last week of march , hotel lovely and clean, most of the staff were very nice , location was good for the train and the little town, however a lot of the shops in town were closed down there were a couple of gift shops and stores so if your a... More

Our views would be very different from other tourists, As we were not tourists but *Travellers* in Catalonia. We booked half board as we knew we might miss breakfast. *Hotel -The staff were really helpful(despite of their little knowledge in English), at the reception ,all the three gentlemen working at different shift were Knowledgeable,nice, knew what we were seeking> Fun... More

Stayed here for 4 nights in March 2013. Perfect location for catching the tram, right on the beach, and next to the small town. Very clean. Staff helpful, tho the bar staff were quite rude, But actually, judging by the behavior most of our Northern British occupants, hardly surprising. The hotel at this time was mainly Spanish pensioners who were... More